For Remote Staff


Split Personality


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Description This witty activity was developed by a customer service manager. Her goal was to help team members get to know each other while working from home. This activity requires Zoom or another collaboration platform. Materials None Directions Select a date for the activity. Ask reps to dress with special care on that day. They…Full content with purchase

 

Count Off


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Description This activity was adapted from the classic activity book, The Big Book of Virtual Teambuilding Games. In this activity, participants focus on communication skills and try to avoid talking over each other. The game can be played with local teams, remote teams, or hybrid teams via phone or collaboration platform. As the group struggles…Full content with purchase

 

Household Scavenger Hunt


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Description In this scavenger hunt, remote staff will compete to collect all of the items, snap a photo, and share with the entire team. This fun activity is so quick and easy you can host a new scavenger hunt each day of Customer Service Week. Materials None Directions This activity can be used over the…Full content with purchase

 

Getting to Know You


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Description This popular Customer Service Week activity provides an opportunity for team members to learn a little bit more about each other. When they do, stories are shared, bonds are formed, and cooperation and teamwork soar. Materials Getting To Know You QuestionnairePrizes for daily winners Directions A few days before Customer Service Week, ask each…Full content with purchase

 

Match Up


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Description There are so many variations and so many ways to get to know team members with this simple matching game. If you have remote staff, it can be an effective way to include them in the celebration as well. The objective is for participants to match photographs to their coworkers. Popular match themes are…Full content with purchase

 

Chair Decorating


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Description Chair decorating contests have always been part of Customer Service Week celebrations. The activity allows enough flexibility to fit into any event and participants enjoy the camaraderie and creativity. In addition to decorating chairs many organizations decorate the entire work area as well. Click to see how Health Plan of the Upper Ohio Valley decorated with…Full content with purchase