Team Spirit & Recognition

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  • Felt Pennants

    The Felt Pennant is an amazingly versatile addition to every Customer Service Week celebration. Smaller than our standard Pennant Strings, each pennant measures 4″ x 10″. You’ll use them to decorate and to celebrate on a slightly smaller scale.

    Decorate. Hang in individual work stations and other small areas for a pop of color.

    Create. Make your own pennant strings by running ribbon through the hidden tabs on the back. Hang in smaller areas where activities are being held or where food is being served.

    Wave. Cheer for your team. Simply insert a pen or pencil into the hidden tab and wave! They make a colorful addition to team events, activities, and photos.

    Felt Pennants

    $20.95/pkg. of 10

    Add to Cart
  • Service Award

    Recognize the valuable contributions of staff, other departments, and individuals with these distinctive Service Awards. Designed to stand on a desk or shelf, the award features the full color Customer Service Week logo embedded in crystal clear Lucite.

    Each 6″ x 4″ x 3/4″ Service Award arrives in a solid black box for easy gift-giving and attractive presentation.

    Service Award


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  • Certificates of Appreciation

    Show your appreciation to staff, other departments, and individuals with these fine-quality 8-1/2″ x 11″ certificates. You may personalize them with the recipient’s or department’s name either by hand or with a standard laser printer. Each package includes 15 certificates.

    The text reads:

    In appreciation of your outstanding commitment to quality service and customer satisfaction.

    Certificates of Appreciation

    $19.95/pkg. of 15

    Add to Cart
  • Wristbands

    Wear your team spirit during Customer Service Week with our custom Wristbands.

    Each band is delivered individually packaged with a colorful card which reads:

    This band serves as a tangible reminder that you are an essential part of Team Service. 


    $21.95/pkg. of 10

    Add to Cart
  • Logo Pins

    Wear your team spirit during Customer Service Week with our custom Logo Pins.

    Each 1-1/4″ pin is made using a modern cloisonné process. A raised outline of the design is created then filled with colored resins. Each color is filled separately and fired in an oven at 1700 degrees. The process and the use of colored resins give each pin a beautiful glossy finish.

    Logo Pins

    $24.95/pkg. of 10

    Add to Cart
  • Logo Pin Presentation Cards

    Designed to enhance the presentation of your Logo Pins, each 4-1/2″ x 6-1/2″ card is printed on sturdy card stock with a hole for the pin. Just insert pins to create a very special gift.

    The text on the Presentation Card reads:

    This pin was created as a tangible reminder that you have the power to make a positive impact on customers.

    Logo Pins are sold separately.

    Logo Pin Presentation Cards

    $9.95/pkg. of 10

    Add to Cart
  • Scratch Off Cards

    Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:

    1. Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
      • Give everyone who attends an event a Scratch Off Card.
      • Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
      • Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
      • Send scratchers home in Customer Service Week Thank You Cards. Then gather for a Zoom call to see who the big winners are.
    2. Choose your prizes. Each pack of 25 Scratch Off Cards includes one Gold Prizewinner, two Silver Prizewinners, two Bronze Prizewinners, and 20 “Sorry” cards. You decide what prizes are right for your team.
    3. Keep the fun going. Invite anyone with a “Sorry” card to sign the back and return the card. Place all returned cards in a drawing for runner up prizes and small gifts.


    Scratch Off Cards

    $22.95/pkg. of 25

    Add to Cart
  • Thank You Cards

    Thank your staff, other departments, and individuals with high-quality cards created exclusively for Customer Service Week 2023.

    Each 5″ x 7″ card features a description of the week on the back and the words, “Thank you for being an essential part of Team Service!” inside. In the age of email, text, and DM, receiving a personally signed card makes a big impact.

    Cards are sized so that you may include matching Gift Card Folders, Keyboard Calendars, or Scratch Off Cards. These are all available at

    The event description reads:

    Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organization.

    To mail, simply affix one forever stamp.

    Thank You Cards

    $29.95/pkg. of 25

    Add to Cart

Team spirit can move your staff from a group of individual reps to a team of coworkers who help and support each other in meeting service goals and improving the customer experience.

You could say that team spirit is the foundation for providing great customer service.

To build team spirit during Customer Service Week and beyond, consider incorporating team-building and recognition activities into your plans for the week.

Many event planners create their own activities tailored to the needs of their teams, others rely on games and activities developed by professional trainers. Hundreds of pre-planned training activities are presented in Big Book of Customer Service Training Games, Big Book of Team Motivating Games, and Big Book of Virtual Team Building Games. These are all available in the Activity Books and Kits section of the website.

Another easy way to add high-quality activities to your Customer Service Week celebration is with the materials in the Activities section of These activities make it fun and easy to celebrate. Each activity includes, complete instructions, leader tips, and handouts, if needed. The activities are conveniently listed in four categories: Team Building, Recognition, Skill Building, and Remote Ready.

And, of course, Customer Service Week, is the time to wear, share, and recognize team spirit with Logo Pins, Wristbands, and Felt Pennants. You can also reward team members who embody team spirit with Certificates of Appreciation, Thank You Cards, Service Awards, and more. These are all available above.