Visit us in July to see the new website plus Official Customer Service Week Logo, celebration materials, puzzles, activities, printables and more.
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Access all of the premium content at the CSWeek.com website::
Printables, Puzzles, Activities, and more.
(Free with your order of $49.95 or more of physical products.)
Hang these colorful posters in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held.
Posters measure 22″ x 34″ and are shipped in protective tubes to ensure they reach you in excellent condition.
Poster
$7.95/ea.
(Download and print everything you need.)
CSWeek.com provides a complete Customer Service Week program for your organization. Along with your signature Dream Team™ decorations, gifts, rewards, and stress relievers, you will have access to all of the premium content at the CSWeek.com website:
Printables, Puzzles, Activities, and more. A $49.95 value.
Free with your order. ($50 minimum order required.)
Colorful Pennant Strings compliment our Posters, Banners, and Balloons and will fill large areas with ease. Each string of pennants is a full 30′ long and includes 16 9″ x 12″ vinyl pennants.
Pennant strings are suitable for indoor or outdoor use. Hang them in the parking lot and building lobby or drape across ceilings and around dividers and tables. When decorating a larger space, simply connect two, three, or more pennant strings.
Pennant Strings
$22.95/ea.
Each Sign Pack includes 15 signs which were created to decorate and inspire.
Ten of the signs focus on the important qualities of a Dream Team™, while five welcome and direct guests. For example, you’ll use the signs that say “Pre-Game Snacks” and “Ready. Set. EAT.” wherever meals and snacks are served.
The signs measure 8-1/2″ x 12-1/2″ and are printed on sturdy card stock. You’ll be tempted to use these meaningful signs long after Customer Service Week is over.
The signs say:
Related Activity & Puzzle: You will also find the 10 qualities of a Dream Team featured in a word search puzzle, a team building activity, and the Customer Service Week Pledge. They’re in the Puzzles and Activities sections of the website.
Sign Pack
$19.95/pkg. of 15
Our oversized 2′ x 6′ vinyl banners are perfect for hanging indoors or out. Use them in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held. Banners include sturdy metal grommets for easy hanging.
Banner
$20.95/ea.
Create a festive atmosphere with our colorful 11″ Latex Balloons. Each package includes 5 blue, 5 red, and 5 gold balloons.
The Customer Service Week logo is imprinted on the front and back so that the message is always in sight.
Fill with air or helium. But, please keep in mind that even the highest quality latex balloons will only hold helium for 12 to 14 hours. If your balloons must stay afloat for several days, select our Foil Balloons.
Latex Balloons (shipped flat)
$6.95/pkg. of 15
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Perfect for presenting gifts, creating goodie bags or kits. For example, consider a stress relief kit, recognition kit, coffee break kit, or relaxation kit.
Our eco-friendly bags are made from 100% recycled content. Each pack includes 10 gift bags (8″ x 10-1/2″ x 4-3/4″) and 10 sheets of coordinating tissue paper.
Gift Bags
$22.95/pkg. of 10
This adorable little bear is also a practical gift. His tummy is made from microfiber cloth which is specially designed for cleaning screens on monitors, notebooks, and phones.
He is 5-3/4″ from the tip of his nose to the end of his toes. And he is proudly wearing the Dream Team™ logo on his bright red cape.
He is so cute and practical that this little guy will quickly become your Dream Team’s mascot.
Screen Cleaner Mascot
$25.95/pkg. of 5
Keep track of your busy week with our custom paper Mouse Pads. You’ll fill each section with the day’s essential tasks. Then, when the week is done, tear off the sheet and start the new week fresh.
Write-On Mouse Pads measure 7″ x 5-1/2″ and include 52 sheets — one for every week of the year.
The Write-On Mouse Pad is an attractive and functional addition to every work area.
Write-On Mouse Pads
$22.95/pkg. of 5
Destined to become an office favorite, this contemporary pen does double duty as a stylus. It’s perfect for all of your touch-sensitive electronics such as smart phones and tablets. The pen is a rich brushed silver with a yellow comfort grip.
Pair our Two-in-One Pens with Note Pads, Write-On Mouse Pads, or Sticky Note Packs
Two-in-One Pens
$15.95/pkg. of 10
Perfect for taking quick notes throughout the day or jotting a to-do list in the evening. Our slim note pad measures 3-1/4″ x 8-1/8″ and includes 50 sheets of paper with a sturdy cardboard backing.
Pair our Note Pads with Two-in-One Pens or Fidget Pens for a practical gift that’s sure to be used again and again.
Note Pads
$16.95/pkg. of 10
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Remind everyone on the service team that their smile can be heard with this practical Monitor Mirror. Each 3-1/2″ x 4″ mirror arrives with double-faced mounting tape to affix to virtually any surface. There’s also a built-in clip for holding notes and messages.
The text on this popular gift reads:
Dream Team
Your smile can be heard
Related Activity: Your reps may be skeptical about the value of smiling when speaking on the phone, so try using the Building Rapport activity. It’s in the Activities Section of the website.
Monitor Mirrors
$17.95/pkg. of 5
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
This putty is sure to be a hit. It’s a great stress reliever and a fun fidget for everyone on your team.
Pull it, twist it, mold it, stretch it. Then return the putty to its original shape and store in its own 2-1/2″ metal tin. Each tin is imprinted with the words:
Dream Team Stress Putty
Ease frazzled nerves and get back in the game
Pull, twist, mold, stretch
Stress Putty
$24.75/pkg. of 5
This fun gift is a pen and a bendable stress reliever in one. Constructed of flexible plastic with a soft, rubbery texture it can be twisted and turned into almost any shape.
Each Fidget Pen is 9-1/2″ inches long, and writes in blue ink.
Fidget Pens
$15.95/pkg. of 5
The unique combination of gel and beads makes this super-squishy, super-fun stress ball hard to put down. It’s great on its own or in a stress-relief kit.
For easy gift-giving, each 2-1/2″ ball is individually packed in a plastic “clam-shell” container.
Bead-Filled Stress Balls
$18.75/pkg. of 5
Feeling a bit stressed? Just flip the timer and take a two-minute break while the tiny droplets spiral downward. The Time-Out Timer is a fun and engaging desktop stress reliever that helps you refocus your attention whenever you need a quick break.
The Time-Out Timer is 6-1/2″ tall. The text reads:
Dream Team
Focus, Breathe, Relax
Time-Out Timer
$6.00/ea.
The Big Book of Stress Relief Games includes fifty activities that teach a range of stress-management techniques including imagery, muscle relaxation, thought-restructuring, and breathing.
These easy-to-use activities can be taught in 10 to 15 minutes and used throughout the day, either individually or in a group.
The book closes with a useful self-test, which you may copy and share with your team. The test measures an individual’s skill in four different types of stress management. With training and practice, everyone can improve their skill and become more effective at managing stress.
The Big Book of Stress Relief Games
7-1/4″ x 9-1/4″, 224 pages.
Customer Service Week is the perfect time to focus on stress relief.
This engaging yoga guide includes 23 exercises that your staff can do right at their desks in just one or two minutes each, often while on the phone.
These simple exercises will help your team:
Perfect for self-study or guided instruction, your training package includes 10 guides, plus downloadable leader’s guide, and certificates of participation.
To host a stress relief break, provide healthy snacks such as fresh fruit and mineral water, and ask your staff to share some of their own stress reduction strategies. Send everyone back to work with a colorful Gift Bag including a personal copy of Yoga at Your Desk, a tin of Stress Putty and a Fidget Pen.
Yoga at Your Desk
(5-1/2″ x 8-1/2″, softcover, 11 pages, 10 copies per pack, plus downloadable Leader’s Guide and Certificates of Participation.)
$69.95/pkg. of 10
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Our Travel Mug is just right for the trip to work or across the hall. This 14-ounce mug features double-wall insulation, to keep hot drinks hot and cold drinks cold. And the twist-tight lid with thumb-slide opening helps prevent spills. Each mug is 7-1/8″ tall.
After a breakfast break or a cake and coffee get together, send everyone back to their desks with a Travel Mug. It’s a practical memento of the event.
Note: Hand wash recommended. BPA free, FDA compliant, Prop 65 compliant.
Travel Mug
It’s easy to stay hydrated at work, at the gym, or out running errands with the Flip-Straw Bottle. The built in straw allows you to drink without ever tipping the bottle. And the sleek shape fits comfortably in most cup holders.
Each bottle holds 28 fluid ounces and is 9-1/2″ tall.
Note: Hand wash recommended. BPA free, FDA compliant, Prop 65 compliant.
Flip-Straw Bottle
$5.50/ea.
Not only do our European pulpboard coasters effectively absorb spills, but they are light-weight, sturdy, and good looking!
Each custom-shaped coaster is 4″ square and features the Customer Service Week logo on the front and back.
Coasters
$12.50/pkg. of 10
This hard-working lunch bag is perfect for everyone on the service team. The fully insulated interior keeps food cool or warm. And at 7-/12″ x 10″ x 3-1/4″, it’s big enough for a hearty lunch or plenty of healthy snacks. Then, when the bag is empty it folds up for easy transport.
For an at-your-desk break, fill lunch bags with sandwiches, soda, and chips and deliver them to individual workstations.
And just so there are no mix-ups, each bag has an ID holder. Insert a business card or print your own custom ID tags. Details are below.
Related Printable: Personalize your Lunch Bags using the ID card template in the Printables section of the website. Just type names into the template, print, and trim.
Lunch Bag
$6.00/ea.
Our To-Go Container is perfect for lunches or for dividing up daily snacks. The container measures 9″ x 6″ x 2-1/2″. It features an airtight lid and two compartments to keep food separate and fresh. The lid also doubles as a secure storage space for the full sized fork and knife.
For an at-your-desk break, fill To-Go Containers with snacks and fruit and deliver them to individual workstations.
Note: Microwave and dishwasher safe. BPA free, FDA compliant. Prop 65 compliant.
To-Go Container
$5.50/ea.
Show your team spirit with Spirit Pennants. Each 4-1/2″ x 10″ pennant is made from natural felt and comes with a 12″ stick. You’ll use your Spirit Pennants during team gatherings, pep rallies, games and contests, and to create memorable photos.
They also make great decorations, whether they are pinned to dividers and bulletin boards or placed in pencil cups on every desk.
Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.
We’ve got spirit, yes we do!
We’ve got spirit, how ’bout you?
Spirit Pennants
$15.95/pkg. of 10
Root for your Dream Team with these clever megaphones. Made from sturdy cardboard, the Megaphones are delivered flat. Simply insert the tabs into the slits and you have an 8″ Megaphone. Use your Megaphones at team gatherings, games, pep rallies, and in photos or turn them into pop-corn containers. Just push in two additional tabs and your Megaphones will now hold popcorn or other light-weight goodies and gifts.
Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.
Hold up, wait a minute,
Let’s put some spirit in it!
Customer Service break it down,
Knock this problem out of town!
Megaphone
$9.50/pkg. of 10
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Wear your team spirit during Customer Service Week with our custom Logo Pins.
Each 1″ pin is made using a modern cloisonné process. A raised outline of the design is created then filled with colored resins. Each color is filled separately and fired in an oven at 1700 degrees. The process and the use of colored resins give each pin a beautiful glossy finish.
For a special presentation, we suggest attaching the pins to our Presentation Cards, which are sold separately.
Logo Pins
$22.95/pkg. of 10
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:
Scratch Off Cards
$22.95/pkg. of 25
This year’s Customer Service Week theme reflects the importance of teamwork in providing outstanding service to all customers. To boost camaraderie and build team spirit during Customer Service Week, try the Team Ball.
Toss it, catch it, look under your thumb and answer the question or respond to the prompt. It’s a fun and engaging way to get teams talking about what makes the team work and what can make it work even better.
The Team Ball is best for groups of five or more. Each Team Ball includes facilitator notes to help you get the most from this activity.
The Team Ball prompts include:
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Team Ball
$27.95/ea.
Show your appreciation to staff, other departments, and individuals with these fine-quality 8-1/2″ x 11″ certificates. You may personalize with the recipient’s or department’s name either by hand or with a standard laser printer. Each package includes 15 certificates.
The text reads:
In appreciation of your outstanding commitment
to quality service and customer satisfaction.
Certificates of Appreciation
$19.95/pkg. of 15
Recognize the valuable contributions of staff, other departments, and individuals with these distinctive Service Awards. Designed to stand on a desk or shelf, the award features the full color Customer Service Week logo embedded in crystal clear Lucite.
Each 6″ x 4″ x 3/4″ Service Award arrives in a solid black box for easy gift-giving and attractive presentation.
Service Award
$29.95/ea.
Thank your staff, other departments, and individuals with high-quality cards created just for Customer Service Week. In the age of email and chat, receiving a personally signed card makes a big impact.
Each 5″ x 7″ card features a description of the week on the back and a brief greeting inside.
The greeting reads:
Thank you for being part of our Dream Team
The event description reads:
Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organization.
Thank You Cards
Big Book of Customer Service Training Games has been used by thousands of managers, team leaders and supervisors to help their service teams hone their skills and build teamwork all while having fun.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy.
The activities will help your frontline staff:
Big Book of Customer Service Training Games
7-1/4″ x 9-1/4″, 209 pages.
The Big Book of Team Motivating Games provides quick group exercises to get your team talking, build excitement, and keep morale high.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy. You’ll find teambuilding activities for every situation including ice breakers, trust building exercises, and problem solving exercisers. There are 61 activities in all.
The goal of all these activities is to create connections and harmony in the workplace and ensure that teams can work both more productively and more effectively.
Big Book of Team Motivating Games
7-1/4″ x 9-1/4″, 224 pages.
This timely new training activity book will help remote and local team members interact as if they are in the same room.
Whether your team is videoconferencing with coworkers across the world or emailing colleagues sitting 10 feet away, the truth is that technology has permanently altered the way we communicate. And the lack of face-to-face interaction can impede trust, innovation, information sharing, and creativity among team members.
The Big Book of Virtual Team Building Games is packed with exercises and activities for developing productive virtual teams across all digital platforms, including email, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype.
The Big Book of Virtual Team Building Games will help you:
The Big Book of Virtual Team Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance your team’s connections.
Big Book of Virtual Team Building Games
7-1/4″ x 9-1/4″, 236 pages.
Our Celebration Kit brings the excitement of Customer Service Week to reps no matter where they are working.
Each gift mailer is colorfully imprinted with the Customer Service Week logo and the warning, “DO NOT OPEN UNTIL CUSTOMER SERVICE WEEK.” Imagine the excitement when these gifts are delivered in late September.
You decide when to open the gifts. How about a Monday morning call or Zoom meeting. You’ll get everyone together, thank them for their ongoing efforts, then count down to open the gifts. 10, 9, 8, 7, …
Inside reps will find everything they need to celebrate from home while they remain connected to coworkers and your organization.
The Celebration Kit includes:
You will also receive 5 special activities created for remote or mixed teams. Use one each day or add more activities, puzzles, and printables from the website. To start, ask everyone to share a photo of their decorated workspace. Then try to match the home office with its owner.
Celebration Kit
Price includes delivery to individual addresses.
Available in the continental U.S. only.
Limited quantities. Call 973-265-2300 to order.
Create your own gifts packs for in-house and remote staff with our custom Gift Boxes. These colorful boxes are imprinted with the Customer Service Week logo and the words, “Do Not Open Until Customer Service Week.”
High quality printing and sturdy corrugated board ensure that these boxes will withstand the elements and arrive looking beautiful.
You will receive the Gift Boxes flat and ready for easy assembly. All you need is one piece of packing tape.
The interior of each box measures 9″ x 7″ x 2.25″ and will fit many of the items on the CSWeek.com shopping cart.
Gift Boxes
$30.00/pkg. of 10
Custom kits bring the celebration to remote staff no matter where they are working.
The Stress Relief Kit features fun fidgets and instructions for 23 at-your-desk relaxation techniques.
It all starts with a gift box imprinted with the Customer Service Week logo and the warning, “DO NOT OPEN UNTIL CUSTOMER SERVICE WEEK.” Imagine the excitement when these boxes are delivered in late September.
You decide when to open the boxes. How about a Monday morning call or Zoom meeting. You’ll get everyone together, thank them for their ongoing efforts, then count down to open the boxes. 10, 9, 8, 7, …
Inside reps will find everything they need to celebrate from home while they remain connected to coworkers and your organization.
The Stress Relief Kit includes:
You will also receive 5 special activities created for remote or mixed teams. Use one each day or add more activities, puzzles, and printables from the website. To start, ask everyone to share a photo of their decorated workspace. Then try to match the home office with its owner.
Stress Relief Kit
Price includes delivery to individual addresses.
Available in the continental U.S. only.
You will be contacted via email for complete delivery information for each recipient.
$34.95/ea.
Cheer your Dream Team™ on with custom Pom Poms in the Customer Service Week Colors.
Each 12″ Pom has a ring tab handle, just slip your finger through the tab and cheer. And to brighten any work space, hang Pom Poms from the ring tab handle.
Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.
We’ve got the spirit!
We’ve got the fight!
We’re gonna treat our customers right!
We’ve got the talent!
We bring the heat!
Customer Service can’t be beat!
Pom Poms
$17.95/pkg. of 10
Pipeline is a fast-paced activity that enhances team cooperation, communication, problem-solving, and planning.
Each participant receives a short length of half pipe. The group must move a ball down the pipes from the starting point to the finish line. Success requires communication, creativity, and teamwork.
The game can be used over and over again with a range of variations such as:
The Pipeline Activity is recommended for 6 to 12 players. Each pack includes 12 half-pipes, three balls, storage bag, and facilitation notes.
$39.95/ea.
A team-building activity your Dream Team will love.
The Helium Stick Activity is a simple, powerful, fun way to reinforce the value of teamwork. And to provide a jumping off point to discuss issues of teamwork and leadership.
The “stick” is actually a series of corded poles that fold up for easy storage. When extended fully, it’s 10 feet long.
Simply have the group form two lines with index fingers extended. Place the stick on their fingers and ask them to lower it to the ground. They will be amazed by how difficult this actually is. The stick seems to want to move upward.
The secret to the Helium Stick Activity is that the stick does not contain helium. The collective upwards pressure created by everyone’s fingers tends to be greater than the weight of the stick. As a result, the more a group tries, the more the stick tends to “float” upwards.
After much laughter, your group will lower the Helium Stick to the ground and be ready for a teambuilding discussion. Some important processing questions are:
The Helium Stick Activity is recommended for 6 to 12 players. Each pack includes folding stick, storage bag, and facilitation notes.
$36.95/ea.| Order Amount | U.S. | Alaska, Hawaii, and Puerto Rico |
Canada |
|---|---|---|---|
| $50 to $100 | $6.75 | $37.50 | $17.50 |
| $101 to $150 | $11.75 | $42.50 | $22.50 |
| $151 to $200 | $13.75 | $48.50 | $28.50 |
| $201 to $250 | $16.75 | $55.50 | $35.50 | $251 to $300 | $19.75 | $63.50 | $43.50 |
| Over $301 | 8% of total | 22% of total | 16% of total |
The discounts have ended for this year's celebration. We are still shipping and can get your materials to you in time for Customer Service Week