Everything for in-office and remote Customer Service Week celebrations
Shut The Box Puzzle
The Shut the Box Puzzle is the perfect antidote to daily stressors.
Open the colorful pine wood box and remove all 16 brightly colored pieces, then try to get them back inside and “shut the box.”
This deceptively simple puzzle with its natural wood and bright colors will quickly become a favorite.
The overall size of the Shut The Box Puzzle is 4-1/4″ x 3″.
Shut The Box Puzzle
$6.00/ea.
Banner
Our oversized 2′ x 6′ vinyl banners are perfect for hanging indoors or out. Use them in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held. Banners include sturdy metal grommets for easy hanging.
Banner
$22.95/ea.
T-Shirts (M, L, XL, XXL)
Wear your team spirit during Customer Service Week.
Our popular 100-percent cotton, preshrunk T-shirts were created for your dress-down days and team activities. But they are so nice, your team will wear them long after Customer Service Week has ended.
The T-Shirts are a pale turquoise blue with the two-color The Power of Service logo on the front. They come in a range of unisex sizes to suit everyone on your team. Chest measurements are shown on the shopping cart.
T-Shirt M, L, XL
$9.95/ea.
T-Shirt XXL
$11.95/ea.
Tote Bag
This classically styled boat-and-tote bag is equally at home going to and from the office or on a weekend outing.
Made from durable, heavy-duty 600 denier polyester, the bag measures a full 16-3/4″ x 15″ x 5-1/2″.
Special features include:
- Spacious main compartment
- Self-fabric shoulder length straps
- Front zippered pocket for easy access to essentials
- Matching colored straps and bottom.
Tote Bag
$8.50/ea.Shipping Charges
| Order Amount | U.S. | Alaska, Hawaii, and Puerto Rico |
Canada |
|---|---|---|---|
| $50 to $100 | $6.75 | $37.50 | $17.50 |
| $101 to $150 | $11.75 | $42.50 | $22.50 |
| $151 to $200 | $13.75 | $48.50 | $28.50 |
| $201 to $250 | $16.75 | $55.50 | $35.50 | $251 to $300 | $19.75 | $63.50 | $43.50 |
| Over $301 | 8% of total | 22% of total | 16% of total |
Discounts
We offer the following Volume discounts on orders received by September 10, 2021.
| Merchandise | Savings |
| $500-$1,000 | 5% |
| $1,001-$2,000 | 10% |
| $2,001-$3,000 | 15% |
| $3,001 & over | 20% |
Panic Pete
Panic Pete has been a wildly popular stress reliever since the 1980s. And there’s good reason for that. Place him on your desk and whenever the tension rises, give his middle a firm squeeze. As his eyes, ears, and nose pop out, stress will turn to smiles. This classic fidget is sure to be a popular gift during Customer Service Week.
Panic Pete is 5″ of stress-busting fun.
Panic Pete
$6.95/ea.
Mini Poster Pack
The Mini Poster Pack includes 12 delightful posters. They are sized to be used individually in smaller spaces and work areas. Or use them together to fill a larger area.
Each Mini Poster measures 8″ x 12″ and is printed on sturdy card stock. When assembled they will easily fill an area over four square feet or 9 feet long.
Mini Poster Pack
$19.95/pkg. of 12
Perpetual Calendar
We absolutely love the classic good looks and practical design of this timeless calendar. It comes to us from the Museum of Modern Art Design Store and makes a very special gift.
The calendar includes four blocks, which show the month, date, and day. Simply rotate the cubes to show the correct date.
The Perpetual Calendar arrives in a clear acetate box for easy gift giving. The overall size is 4-3/4″ x 2-1/4″ x 1-1/2″.
Perpetual Calendar
$11.50/ea.
Wooden Planter Kit
Every workspace needs something fresh, green, and vibrant. Our Wooden Planter Kit fits the bill. Just add water and you’ll have fragrant thyme growing at your desk year-round.
Each Wooden Planter Kit includes a natural pine wood box (with plastic liner to prevent leaks), a soil pellet, a packet of thyme seeds, and complete directions for planting and growing.
The overall size of the Wooden Planter Kit is 3″ x 3″ x 3″.
Wooden Planter Kit
$5.95/ea.
Fuzzy Finger Dusters
Perfect for cleaning cell phones, laptops, monitors, keyboards, and more. The Fuzzy Finger Duster easily slips onto your fingers and cleans small surfaces with ease. One side has super soft microfiber fingers and the other side is smooth microfiber cloth. The Fuzzy Finger Duster actually makes dusting fun.
The overall size of the Fuzzy Finger Duster is 4″ x 5″. And, it’s machine washable – So go ahead, start dusting!
Fuzzy Finger Dusters
$22.50/pkg. of 5
Pin & Clip Tower
This space-saving dispenser will be a welcome addition to any work area. The stacked compartments swing out for easy access to matching binder clips, paperclips, and push pins.
Each Pin & Clip Tower includes over:
- 120 Paperclips
- 90 Push pins
- 15 Binder clips
The overall size of the Pin & Clip Tower is 3-1/4″ x 4-3/4″.
Pin & Clip Tower
$6.50/ea.
Team Coloring Poster
Our exclusive Team Coloring Poster is a wonderful group activity for Customer Service Week.
Team members may work on the poster all together, at staggered times, or at their desks.
The poster measures 22″ by 40″. You can hang it on a wall, spread it out on a table, or cut along the dotted lines to create up to 35 smaller sections which can be completed individually (and at a distance).
Team Coloring Posters are shipped in protective tubes to ensure they reach you in excellent condition.
Individual packs of pre-sharpened colored pencils are sold separately.
Team Coloring Poster
$15.95/ea.
Colored Pencil Sets
The Colored Pencil Set is perfect for working on our Giant Coloring Poster. Each set includes 12 pre-sharpened pencils in a rainbow of colors. The pencils are nestled in a cardboard tube with a clear plastic cap with built-in pencil sharpener.
This set is sized for individual use. Each pencil is 3-1/2″ long.
Colored Pencil Sets
$27.95/pkg. of 10
Ultimate Stress Ball
The unique combination of gel and beads makes this super-squishy, super-fun stress ball hard to put down. It’s great on its own or in a stress-relief kit.
For easy gift-giving, each 2-1/2″ ball is individually packed in a plastic “clam-shell” container.
Stress Balls are 2-1/2″ for a perfect grip.
Ultimate Stress Balls
$18.75/pkg. of 5
Celebration Kit
Our Celebration Kit brings the fun and recognition of Customer Service Week to reps no matter where they are working.
Each gift box is colorfully imprinted with the Customer Service Week logo and the warning, “DO NOT OPEN UNTIL CUSTOMER SERVICE WEEK.” Imagine the excitement when these gifts are delivered in late September.
You decide when to open the gifts. How about a Monday morning call or Zoom meeting. You’ll get everyone together, thank them for their ongoing efforts, then count down to open the gifts. 10, 9, 8, 7, …
Inside reps will find a carefully curated collection of Customer Service Week gifts including:
Colorful shipping box. High quality printing and sturdy corrugated board ensure that these boxes will withstand the elements and arrive looking beautiful.
Door Hanger. Your team has important work to do. This door hanger reminds everyone in the household that a “Service Genius” is hard at work.
Fuzzy Fingers Duster. The absolute best screen, keyboard, and phone cleaner. Just slip your fingers in and go. When you’re done hang it up by the handy loop.
Wooden Planter Kit. Every work place needs a touch of greenery. The kit includes everything to grow fresh thyme plants year-round
Ultimate Stress Ball. The unique combination of gel and beads makes this super-squishy, super-fun stress ball hard to put down.
Note Pad and Pen. The perfect duo for taking quick notes throughout the day or jotting a to-do list in the evening.
Jelly Belly Jelly Beans. A sweet treat in twenty delicious flavors.
Unpacking List. The list includes an introduction to Customer Service Week and to each gift. The list begins:
It’s Customer Service Week and we’re celebrating the power of service professionals to overcome obstacles and make a positive impact on customers’ lives.
You spend a lot of time at your desk and it should be a colorful, fun, and uplifting place. So dig into your gift box. Here’s what you’ll find …
Celebration Kit
Price includes delivery to individual addresses.
Available in the continental U.S. only.
Place your order and we will follow up to collect your delivery addresses.
For additional details call 1-973-265-2300.
Free Gifts with Purchase (Download and Print)
(Download and print everything you need.)
CSWeek.com provides a complete Customer Service Week program for your organization. Along with your signature The Power of Service™ decorations, gifts, rewards, and stress relievers, you will have access to all of the premium content at the CSWeek.com website:
- Printables. You’ll find print and use materials including cupcake toppers, candy bar wrappers, invitations, table tents, and more.
- Puzzles & Activities. Use the dozens of downloadable puzzles and pre-planned activities to boost teamwork, recognize staff, and build skills. Everything you need for in-house and remote celebrations is included.
- Certificate of Participation. You’ll join the thousands of organizations that proudly display their Certificate of Participation all year long.
Printables, Puzzles, Activities, and more. A $49.95 value.
(Free with your order of $50 or more.)
Gift Box
Create your own gifts for in-house and remote staff with our custom Gift Boxes. These colorful boxes are imprinted with the Customer Service Week logo and the words, “Do Not Open Until Customer Service Week.”
High quality printing and sturdy corrugated cardboard ensure that these boxes will withstand the elements and arrive looking beautiful.
You will receive the Gift Boxes flat and ready for easy assembly. All you need is one piece of packing tape.
The interior of each box measures 9-1/2″ x 7-3/4″ x 4″ and will fit many of the items on the CSWeek.com shopping cart.
Gift Boxes
$55.00/pkg. of 10
Gift Bags
Perfect for presenting gifts, or creating goodie bags or kits. For example, consider a stress relief kit, recognition kit, coffee break kit, or relaxation kit.
Our eco-friendly bags are made from 100% recycled content. Each pack includes 10 gift bags (8″ x 10-1/2″ x 4-3/4″) and 10 sheets of coordinating tissue paper.
Gift Bags
$22.95/pkg. of 10
Team Ball
To boost camaraderie and build team spirit during Customer Service Week, try the Team Ball.
Toss it, catch it, look under your thumb and answer the question or respond to the prompt. It’s a fun and engaging way to get teams talking about what makes the team work and what can make it work even better.
The Team Ball is best for groups of five or more. Each Team Ball includes facilitator notes to help you get the most from this activity.
The Team Ball prompts include:
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|
Team Ball
$27.95/ea.
Customer Service Training Games
Customer Service Training Games has been used by thousands of managers, team leaders and supervisors to help their service teams hone their skills and build teamwork all while having fun.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy.
The activities will help your frontline staff:
- Create rapport with customers and coworkers
- Recognize and respond to the needs of every customer
- Go beyond the expected
- Keep a positive attitude at all times
- Speak and communicate clearly
- Deal with difficult customers, and much more.
Customer Service Training Games
7-1/4″ x 9-1/4″, 209 pages.
Team Motivating Games
Team Motivating Games provides quick group exercises to get your team talking, build excitement, and keep morale high.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy. You’ll find teambuilding activities for every situation including ice breakers, trust building exercises, and problem solving exercisers. There are 61 activities in all.
The goal of all these activities is to create connections and harmony in the workplace and ensure that teams can work both more productively and more effectively.
Team Motivating Games
7-1/4″ x 9-1/4″, 224 pages.
Virtual Team Building Games
This timely new training activity book will help remote and local team members interact as if they are in the same room.
Whether your team is videoconferencing with coworkers across the world or emailing colleagues sitting 10 feet away, the truth is that technology has permanently altered the way we communicate. And the lack of face-to-face interaction can impede trust, innovation, information sharing, and creativity among team members.
Virtual Team Building Games is packed with exercises and activities for developing productive virtual teams across all digital platforms, including email, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype.
Virtual Team Building Games will help you:
- Build a greater sense of community and enhance teamwork
- Increase levels of engagement
- Boost team members’ productivity
- Ensure that the only thing separating your people is distance.
Virtual Team Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance your team’s connections.
Virtual Team Building Games
7-1/4″ x 9-1/4″, 236 pages.
Thank You Cards
Thank your staff, other departments, and individuals with high-quality cards created exclusively for Customer Service Week 2021.
Each 5″ x 7″ card features a description of the week on the back and a brief greeting inside. In the age of email, text, and chat, receiving a personally signed card makes a big impact.
Cards are sized so that you may include matching Coasters or Scratch Off Cards.
The greeting reads:
Thank you for bringing The Power of Service to customers and coworkers
The event description reads:
Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organization.
Thank You Cards
Foil Balloons
Our Foil Balloons make a great addition to your celebration. Each 18″ balloon is colorfully imprinted on both the front and back. One side features a turquoise logo and the other features a gold logo.
Fill with air or helium. When using helium, these high-quality Foil Balloons will stay afloat for a full week.
Foil Balloons (shipped flat)
$10.95/pkg. of 5
Certificates of Appreciation
Show your appreciation to staff, other departments, and individuals with these fine-quality 8-1/2″ x 11″ certificates. You may personalize them with the recipient’s or department’s name either by hand or with a standard laser printer. Each package includes 15 certificates.
The text reads:
In appreciation of your outstanding commitment
to quality service and customer satisfaction.
Certificates of Appreciation
$19.95/pkg. of 15
Scratch Off Cards
Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:
- Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
- Give everyone who attends an event a Scratch Off Card.
- Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
- Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
- Choose your prizes. Each pack of 25 Scratch Off Cards includes one Gold Prizewinner, two Silver Prizewinners, two Bronze Prizewinners, and 20 “Sorry” cards. You decide what prizes are right for your team.
- Keep the fun going. Invite anyone with a non-winning Scratch Off Card to sign the back and return the card. Place all returned cards in a drawing for runner up prizes and small gifts.
Scratch Off Cards
$22.95/pkg. of 25
Your order will ship in early-August.
Just follow these steps:
- Enter order quantities in the boxes below, review order summary, and submit.
- For information on shipping, deadlines, minimums, and payments click here.
- To contact a customer service specialist click here or
phone 1-973-265-2300.
Coasters
Not only do our European pulpboard coasters effectively absorb spills, but they are light-weight, sturdy, and good looking!
Each coaster is 4″ square with curved corners and features the Customer Service Week logo on the front and back.
Yes, the Coasters fit in our Thank You Cards!
Coasters
$12.50/pkg. of 10
Flip-Straw Bottle
It’s easy to stay hydrated at work, at the gym, or out running errands with the Flip-Straw Bottle. The built in straw allows you to drink without ever tipping the bottle. And the sleek shape fits comfortably in most cup holders.
Each bottle holds 26 fluid ounces and is 9″ tall.
Note: Top rack dishwasher safe. BPA free, FDA compliant, Prop 65 compliant.
Flip-Straw Bottle
$5.50/ea.
Lunch Bag
This hard-working lunch bag is perfect for everyone on the service team. The fully insulated bag measures 8-1/2″ x 5-1/2″ x 6″. And it includes the Customer Service Week logo on the roomy front pocket. It’s big enough for a hearty lunch, plenty of snacks, or even a six-pack of soda.
Special features include:
- Zippered main compartment with food-grade leak-proof liner
- Zippered front pocket for additional storage
- Webbed carry strap adjusts for hand or shoulder use
- Folds down compactly for easy storage.
Lunch Bag
$8.50/ea.
Travel Mug
Our Travel Mug is just right for the trip to work or across the hall. This 18-ounce mug features double-wall insulation, to keep hot drinks hot and cold drinks cold. And the snap-tight lid with thumb-slide opening helps prevent spills. Each mug is 7-1/2″ tall.
After a breakfast break or a cake and coffee get together, send everyone back to their desks with a Travel Mug. It’s a practical memento of the event.
Note: Top-rack dishwasher safe. BPA free, FDA compliant, Prop 65 compliant. Made from reusable and recyclable Polypropylene.
Travel Mug
Time-Out Timer
Feeling a bit stressed? Just flip the timer and take a two-minute break while the tiny droplets spiral downward. The Time-Out Timer is a fun and engaging desktop stress reliever that helps you refocus your attention whenever you need a quick break.
The Time-Out Timer is 6-1/2″ tall.
Time-Out Timer
$7.00/ea.
Note Pads
Perfect for taking quick notes throughout the day or jotting a to-do list in the evening. Our slim note pad measures 3-1/4″ x 8-1/8″ and includes 50 sheets of paper with a sturdy cardboard backing.
Pair our Note Pads with Two-in-One Pens for a practical gift that’s sure to be used again and again.
Note Pads
$17.95/pkg. of 10
Latex Balloons
Create a festive atmosphere with our colorful 11″ Latex Balloons. Each package includes 5 turquoise, 5 fuschia, and 5 gold balloons.
The Customer Service Week logo is imprinted on the front and back so that the message is always in sight.
Fill with air or helium. But please keep in mind that even the highest quality latex balloons will only hold helium for 12 to 14 hours. If your balloons must stay afloat for several days, select our Foil Balloons.
Latex Balloons (shipped flat)
$6.95/pkg. of 15
Poster
Hang these colorful posters in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held.
Posters measure 22″ x 34″ and are shipped in protective tubes to ensure they reach you in excellent condition.
Poster
$7.95/ea.
Logo Pin Presentation Cards
Designed to enhance the presentation of your Logo Pins, each 4-1/2″ x 6-1/2″ card is printed on sturdy card stock with a hole for the pin. Just insert pins to create a very special gift.
The text on the Presentation Card reads:
This pin was created as a tangible reminder that you have the power to make a positive impact on customers.
Logo Pins are sold separately.
Logo Pin Presentation Cards
$9.95/pkg. of 10
Logo Pins
Wear your team spirit during Customer Service Week with our custom Logo Pins. For this special item, the logo has been personalized to read, “I Have The Power of Service.”
Each 1″ pin is made using a modern cloisonné process. A raised outline of the design is created then filled with colored resins. Each color is filled separately and fired in an oven at 1700 degrees. The process and the use of colored resins give each pin a beautiful glossy finish.
For a special presentation, we suggest attaching the pins to our Presentation Cards, which are sold separately.
Logo Pins
$24.95/pkg. of 10
Wristbands
Wear your team spirit during Customer Service Week with our custom Wristbands.
For this special item, the logo has been personalized to read, “I Have The Power of Service.”
Each band is delivered individually packaged with a colorful card which reads:
“This band was created as a tangible reminder that you have the power to make a positive impact on customers.”
Wristbands
$19.95/pkg. of 10
Two-in-One Pens
Destined to become an office favorite, this contemporary pen does double duty as a pen and a stylus. It’s perfect for all of your touch-sensitive electronics such as smart phones and tablets. The pen is a rich turquoise with a black comfort grip.
Pair our Two-in-One Pens with Note Pads or Sticky Note Packs for a practical gift that’s sure to be used again and again.
Two-in-One Pens
$15.95/pkg. of 10
Sticky Note Packs
This handy little spiral book comes packed with all of the sticky notes and flags you need. At just 3″ by 3″, it’s the perfect size to slip in a drawer, pop in your bag, or tuck into a corner of your desk.
Each Sticky Note Pack includes:
- 125 sticky flags, 25 each in blue, orange, green, pink, and yellow
(1/2″ x 2″) - 125 sticky notes, 25 each in blue, orange, green, pink, and yellow
(3″ x 2″)
Sticky Note Packs
$25.95/pkg. of 10
Pennant Strings
Colorful Pennant Strings compliment our Posters, Banners, and Balloons and will fill large areas with ease. Each string of pennants is a full 30′ long and includes sixteen 9″ x 12″ vinyl pennants.
Pennant strings are suitable for indoor or outdoor use. Hang them in the parking lot and building lobby or drape across ceilings and around dividers and tables. When decorating a larger space, simply connect two, three, or more pennant strings.
Pennant Strings
$29.95/ea.
Monitor Mirrors
Remind everyone on the service team that their smile can be heard with this practical Monitor Mirror. Each 3-1/2″ x 4″ mirror arrives with double-faced mounting tape to affix to virtually any surface. There’s also a built-in clip for holding notes and messages.
The text on this popular gift reads:
The Power of Service
Your smile can be heard
Related Activity: Your reps may be skeptical about the value of smiling when speaking on the phone, so try using the Building Rapport activity. It’s in the Activities Section of the website.
Monitor Mirrors
$19.95/pkg. of 5
Your order will ship in early-August.
Just follow these steps:
- Enter order quantities in the boxes below, review order summary, and submit.
- For information on shipping, deadlines, minimums, and payments click here.
- To contact a customer service specialist click here or
phone 1-973-265-2300.
Foil Balloons
Our Foil Balloons make a great addition to your celebration. Each 18″ balloon is colorfully imprinted on both the front and back. One side features a turquoise logo and the other features a gold logo.
Fill with air or helium. When using helium, these high-quality Foil Balloons will stay afloat for a full week.
Foil Balloons (shipped flat)
$10.95/pkg. of 5
Sticky Note Packs
This handy little spiral book comes packed with all of the sticky notes and flags you need. At just 3″ by 3″, it’s the perfect size to slip in a drawer, pop in your bag, or tuck into a corner of your desk.
Each Sticky Note Pack includes:
- 125 sticky flags, 25 each in blue, orange, green, pink, and yellow
(1/2″ x 2″) - 125 sticky notes, 25 each in blue, orange, green, pink, and yellow
(3″ x 2″)
Sticky Note Packs
$25.95/pkg. of 10
Time-Out Timer
Feeling a bit stressed? Just flip the timer and take a two-minute break while the tiny droplets spiral downward. The Time-Out Timer is a fun and engaging desktop stress reliever that helps you refocus your attention whenever you need a quick break.
The Time-Out Timer is 6-1/2″ tall.
Time-Out Timer
$7.00/ea.
Wristbands
Wear your team spirit during Customer Service Week with our custom Wristbands.
For this special item, the logo has been personalized to read, “I Have The Power of Service.”
Each band is delivered individually packaged with a colorful card which reads:
“This band was created as a tangible reminder that you have the power to make a positive impact on customers.”
Wristbands
$19.95/pkg. of 10
Logo Pin Presentation Cards
Designed to enhance the presentation of your Logo Pins, each 4-1/2″ x 6-1/2″ card is printed on sturdy card stock with a hole for the pin. Just insert pins to create a very special gift.
The text on the Presentation Card reads:
This pin was created as a tangible reminder that you have the power to make a positive impact on customers.
Logo Pins are sold separately.
Logo Pin Presentation Cards
$9.95/pkg. of 10