Everything for Customer Service Week
October 4-8, 2021
Visit us in June to see the new website plus Official Customer Service Week Logo, celebration materials, puzzles, activities, printables, and more.
Reminder Service: Sign up for free Email Bulletins. You’ll receive timely notices, special discounts, and more.
To boost camaraderie and build team spirit during Customer Service Week, try the Team Ball.
Toss it, catch it, look under your thumb and answer the question or respond to the prompt. It’s a fun and engaging way to get teams talking about what makes the team work and what can make it work even better.
The Team Ball is best for groups of five or more. Each Team Ball includes facilitator notes to help you get the most from this activity.
The Team Ball prompts include:
Panic Pete has been a wildly popular stress reliever since the 1980s. And there’s good reason for that. Place him on your desk and whenever the tension rises, give his middle a firm squeeze. As his eyes, ears, and nose pop out, stress will turn to smiles. This classic fidget is sure to be a popular gift during Customer Service Week.
Panic Pete is 5″ of stress-busting fun.
Most Dream Team decorations, gifts, and stress relievers are sold out. We invite you to celebrate with Access to Premium Content and activity books and activity kits, which may be used throughout the year.
Just follow these steps:
Big Book of Customer Service Training Games has been used by thousands of managers, team leaders and supervisors to help their service teams hone their skills and build teamwork all while having fun.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy.
The activities will help your frontline staff:
Big Book of Customer Service Training Games
7-1/4″ x 9-1/4″, 209 pages.
The Big Book of Team Motivating Games provides quick group exercises to get your team talking, build excitement, and keep morale high.
These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy. You’ll find teambuilding activities for every situation including ice breakers, trust building exercises, and problem solving exercisers. There are 61 activities in all.
The goal of all these activities is to create connections and harmony in the workplace and ensure that teams can work both more productively and more effectively.
Big Book of Team Motivating Games
7-1/4″ x 9-1/4″, 224 pages.
This timely new training activity book will help remote and local team members interact as if they are in the same room.
Whether your team is videoconferencing with coworkers across the world or emailing colleagues sitting 10 feet away, the truth is that technology has permanently altered the way we communicate. And the lack of face-to-face interaction can impede trust, innovation, information sharing, and creativity among team members.
The Big Book of Virtual Team Building Games is packed with exercises and activities for developing productive virtual teams across all digital platforms, including email, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype.
The Big Book of Virtual Team Building Games will help you:
The Big Book of Virtual Team Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance your team’s connections.
Big Book of Virtual Team Building Games
7-1/4″ x 9-1/4″, 236 pages.
Thank your staff, other departments, and individuals with high-quality cards created exclusively for Customer Service Week 2021.
Each 5″ x 7″ card features a description of the week on the back and a brief greeting inside. In the age of email, text, and chat, receiving a personally signed card makes a big impact.
Cards are sized so that you may include matching Coasters or Scratch Off Cards.
The greeting reads:
Thank you for bringing The Power of Service to customers and coworkers
The event description reads:
Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organization.
Thank You Cards
Our Foil Balloons make a great addition to your celebration. Each 18″ balloon is colorfully imprinted on both the front and back. One side features a turquoise logo and the other features a gold logo.
Fill with air or helium. When using helium, these high-quality Foil Balloons will stay afloat for a full week.
Foil Balloons (shipped flat)
Show your appreciation to staff, other departments, and individuals with these fine-quality 8-1/2″ x 11″ certificates. You may personalize them with the recipient’s or department’s name either by hand or with a standard laser printer. Each package includes 15 certificates.
The text reads:
In appreciation of your outstanding commitment
to quality service and customer satisfaction.
Certificates of Appreciation
Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:
Scratch Off Cards
Recognize the valuable contributions of staff, other departments, and individuals with these distinctive Service Awards. Designed to stand on a desk or shelf, the award features the full color Customer Service Week logo embedded in crystal clear Lucite.
Each 6″ x 4″ x 3/4″ Service Award arrives in a solid black box for easy gift-giving and attractive presentation.
Not only do our European pulpboard coasters effectively absorb spills, but they are light-weight, sturdy, and good looking!
Each coaster is 4″ square with curved corners and features the Customer Service Week logo on the front and back.
Yes, the Coasters fit in our Thank You Cards!
Tote BagThis classically styled boat-and-tote bag is equally at home going to and from the office or on a weekend outing.
Made from durable, heavy-duty 600 denier polyester, the bag measures a full 16-3/4″ x 15″ x 5-1/2″.
Special features include:
Spacious main compartment
Self-fabric shoulder length straps
Front zippered pocket for easy access to essentials
Matching colored straps and bottom.
This classically styled boat-and-tote bag is equally at home going to and from the office or on a weekend outing.
Made from durable, heavy-duty 600 denier polyester, the bag measures a full 16-3/4″ x 15″ x 5-1/2″.
Special features include:
It’s easy to stay hydrated at work, at the gym, or out running errands with the Flip-Straw Bottle. The built in straw allows you to drink without ever tipping the bottle. And the sleek shape fits comfortably in most cup holders.
Each bottle holds 26 fluid ounces and is 9″ tall.
Note: Top rack dishwasher safe. BPA free, FDA compliant, Prop 65 compliant.
This hard-working lunch bag is perfect for everyone on the service team. The fully insulated bag measures 8-1/2″ x 5-1/2″ x 6″. And it includes the Customer Service Week logo on the roomy front pocket. It’s big enough for a hearty lunch, plenty of snacks, or even a six-pack of soda.
Our Travel Mug is just right for the trip to work or across the hall. This 18-ounce mug features double-wall insulation, to keep hot drinks hot and cold drinks cold. And the snap-tight lid with thumb-slide opening helps prevent spills. Each mug is 7-1/2″ tall.
After a breakfast break or a cake and coffee get together, send everyone back to their desks with a Travel Mug. It’s a practical memento of the event.
Note: Top-rack dishwasher safe. BPA free, FDA compliant, Prop 65 compliant. Made from reusable and recyclable Polypropylene.
The Shut the Box puzzle is the perfect antidote to daily stressors.
Open the colorful pine wood box and remove all 16 brightly colored pieces, then try to get them back inside and “shut the box.”
This deceptively simple puzzle with its natural wood and bright colors will quickly become a favorite.
The overall size of the Shut The Box Puzzle is 4-1/4″ x 3″.
Shut The Box Puzzle
Feeling a bit stressed? Just flip the timer and take a two-minute break while the tiny droplets spiral downward. The Time-Out Timer is a fun and engaging desktop stress reliever that helps you refocus your attention whenever you need a quick break.
The Time-Out Timer is 6-1/2″ tall.
Squishy, stretchy, soothing. This stress ball is like no other. It’s made with memory foam technology. You can squeeze it, twist it, flatten it, and the ball always returns to its original shape.
Each ball is individually packed in clear plastic storage container – But chances are it will seldom leave your hands.
Stress Balls are 2-1/2″ for a perfect grip.
Ultimate Stress Balls
The Colored Pencil Set is perfect for working on our Giant Coloring Poster. Each set includes 12 pre-sharpened pencils in a rainbow of colors. The pencils are nestled in a cardboard tube with a clear plastic cap with built-in pencil sharpener.
This set is sized for individual use. Each pencil is 3-1/2″ long.
Colored Pencil Sets
Our exclusive Giant Coloring Poster is a wonderful group activity for Customer Service Week.
Team members may work on the poster all together, at staggered times, or at their desks.
The poster measures 28″ by 40″. You can hang it on a wall, spread it out on a table, or cut along the dotted lines to create up to 35 smaller sections which can be completed individually (and at a distance).
Giant Coloring Posters are shipped in protective tubes to ensure they reach you in excellent condition.
Individual packs of pre-sharpened colored pencils are sold separately.
Giant Coloring Poster
Wear your team spirit during Customer Service Week.
Our popular 100-percent cotton, preshrunk T-shirts were created for your dress-down days and team activities. But they are so nice, your team will wear them long after Customer Service Week has ended.
The T-Shirts are a pale turquoise blue with the two-color The Power of Service logo on the front. They come in a range of unisex sizes to suit everyone on your team. Chest measurements are shown on the shopping cart.
T-Shirt M, L, XL
Perfect for taking quick notes throughout the day or jotting a to-do list in the evening. Our slim note pad measures 3-1/4″ x 8-1/8″ and includes 50 sheets of paper with a sturdy cardboard backing.
Pair our Note Pads with Two-in-One Pens for a practical gift that’s sure to be used again and again.
Perfect for cleaning cell phones, laptops, monitors, keyboards, and more. The Fuzzy Finger Duster easily slips onto your fingers and cleans small surfaces with ease. One side has super soft microfiber fingers and the other side is smooth microfiber cloth. The Fuzzy Finger Duster actually makes dusting fun.
The overall size of the Fuzzy Finger Duster is 4″ x 5″. And, it’s machine washable – So go ahead, start dusting!
Fuzzy Finger Dusters
Create a festive atmosphere with our colorful 11″ Latex Balloons. Each package includes 5 turquoise, 5 fuschia, and 5 gold balloons.
The Customer Service Week logo is imprinted on the front and back so that the message is always in sight.
Fill with air or helium. But please keep in mind that even the highest quality latex balloons will only hold helium for 12 to 14 hours. If your balloons must stay afloat for several days, select our Foil Balloons.
Latex Balloons (shipped flat)
The Mini Poster Pack includes 12 delightful posters. They are sized to be used individually in smaller spaces and work areas. Or use them together to fill a larger area.
Each Mini Poster measures 8-1/2″ x 12-1/2″ and is printed on sturdy card stock. When assembled they will easily fill an area over four square feet or 9 feet long.
Mini Poster Pack
Hang these colorful posters in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held.
Posters measure 22″ x 34″ and are shipped in protective tubes to ensure they reach you in excellent condition.
Our oversized 2′ x 6′ vinyl banners are perfect for hanging indoors or out. Use them in the lobby, break room, call center, and customer service department — anywhere that celebration activities are held. Banners include sturdy metal grommets for easy hanging.
Designed to enhance the presentation of your Logo Pins, each 4-1/2″ x 6-1/2″ card is printed on sturdy card stock with a hole for the pin. Just insert pins to create a very special gift.
The text on the Presentation Card reads:
“This pin was created as a tangible reminder that you have the power to make a positive impact on customers. “
Logo Pins are sold separately.
Logo Pin Presentation Cards
Wear your team spirit during Customer Service Week with our custom Logo Pins. For this special item, the logo has been personalized to read, “I Have The Power of Service.”
Each 1″ pin is made using a modern cloisonné process. A raised outline of the design is created then filled with colored resins. Each color is filled separately and fired in an oven at 1700 degrees. The process and the use of colored resins give each pin a beautiful glossy finish.
For a special presentation, we suggest attaching the pins to our Presentation Cards, which are sold separately.
Wear your team spirit during Customer Service Week with our custom Wristbands.
For this special item, the logo has been personalized to read, “I Have The Power of Service.”
Each band is delivered individually packaged with a colorful card which reads:
“This band was created as a tangible reminder that you have the power to make a positive impact on customers.”
This space-saving dispenser will be a welcome addition to any work area. The stacked compartments swing out for easy access to matching binder clips, paperclips, and push pins.
Each Pin & Clip Tower includes over:
The overall size of the Pin & Clip Tower is 3-1/4″ x 4-3/4″.
Pin & Clip Tower
Every workspace needs something fresh, green, and vibrant. Our Wooden Planter Kit fits the bill.
Just add water and you’ll have fragrant thyme growing at your desk year-round. Feel free to snip a few leaves to season tonight’s dinner.
Each Wooden Planter Kit includes a natural pine wood box (with plastic liner to prevent leaks), a soil pellet, a packet of thyme seeds, and complete directions for planting and growing.
The overall size of the Wooden Planter Kit is 3″ x 3″ x 3″.
Wooden Planter Kit
We absolutely love the classic good looks and practical design of this timeless calendar. It comes to us from the Museum of Modern Art Design Store and makes a very special gift.
The calendar includes four blocks, which show the month, date, and day. Simply rotate the cubes to show the correct date.
The Perpetual Calendar arrives in a clear acetate box for easy gift giving. The overall size is 4-3/4″ x 2-1/4″ x 1-1/2″.
Destined to become an office favorite, this contemporary pen does double duty as a pen and a stylus. It’s perfect for all of your touch-sensitive electronics such as smart phones and tablets. The pen is a rich turquoise blue with a black comfort grip.
Pair our Two-in-One Pens with Note Pads or Sticky Note Packs for a practical gift that’s sure to be used again and again.
This handy little spiral book comes packed with all of the sticky notes and flags you need. At just 3″ by 3″, it’s the perfect size to slip in a drawer, pop in your bag, or tuck into a corner of your desk.
Each Sticky Note Pack includes:
Sticky Note Packs
Colorful Pennant Strings compliment our Posters, Banners, and Balloons and will fill large areas with ease. Each string of pennants is a full 30′ long and includes sixteen 9″ x 12″ vinyl pennants.
Pennant strings are suitable for indoor or outdoor use. Hang them in the parking lot and building lobby or drape across ceilings and around dividers and tables. When decorating a larger space, simply connect two, three, or more pennant strings.
Remind everyone on the service team that their smile can be heard with this practical Monitor Mirror. Each 3-1/2″ x 4″ mirror arrives with double-faced mounting tape to affix to virtually any surface. There’s also a built-in clip for holding notes and messages.
The text on this popular gift reads:
The Power of Service
Your smile can be heard
Related Activity: Your reps may be skeptical about the value of smiling when speaking on the phone, so try using the Building Rapport activity. It’s in the Activities Section of the website.
Access all of the premium content at the CSWeek.com website::
Printables, Puzzles, Activities, and more.
(Free with your order of $49.95 or more of physical products.)
(Download and print everything you need.)
CSWeek.com provides a complete Customer Service Week program for your organization. Along with your signature Dream Team™ decorations, gifts, rewards, and stress relievers, you will have access to all of the premium content at the CSWeek.com website:
Printables, Puzzles, Activities, and more. A $49.95 value.
Free with your order. ($50 minimum order required.)
Perfect for presenting gifts, creating goodie bags or kits. For example, consider a stress relief kit, recognition kit, coffee break kit, or relaxation kit.
Our eco-friendly bags are made from 100% recycled content. Each pack includes 10 gift bags (8″ x 10-1/2″ x 4-3/4″) and 10 sheets of coordinating tissue paper.
Our Celebration Kit brings the excitement of Customer Service Week to reps no matter where they are working.
Each gift mailer is colorfully imprinted with the Customer Service Week logo and the warning, “DO NOT OPEN UNTIL CUSTOMER SERVICE WEEK.” Imagine the excitement when these gifts are delivered in late September.
You decide when to open the gifts. How about a Monday morning call or Zoom meeting. You’ll get everyone together, thank them for their ongoing efforts, then count down to open the gifts. 10, 9, 8, 7, …
Inside reps will find everything they need to celebrate from home while they remain connected to coworkers and your organization.
The Celebration Kit includes:
You will also receive 5 special activities created for remote or mixed teams. Use one each day or add more activities, puzzles, and printables from the website. To start, ask everyone to share a photo of their decorated workspace. Then try to match the home office with its owner.
Price includes delivery to individual addresses.
Available in the continental U.S. only.
Limited quantities. Call 973-265-2300 to order.
Create your own gifts packs for in-house and remote staff with our custom Gift Boxes. These colorful boxes are imprinted with the Customer Service Week logo and the words, “Do Not Open Until Customer Service Week.”
High quality printing and sturdy corrugated board ensure that these boxes will withstand the elements and arrive looking beautiful.
You will receive the Gift Boxes flat and ready for easy assembly. All you need is one piece of packing tape.
The interior of each box measures 9″ x 7″ x 2.25″ and will fit many of the items on the CSWeek.com shopping cart.
Order by July 16, 2021 to take advantage of Early Bird savings. All discounts are taken automatically when you place your order. Just press "Compute Total" to see your savings.
Your materials will ship in early July so youll have plenty of time to organize and to distribute materials to additional locations.
Here are your savings: