During this special week, your organization can:

Gift Bags

Perfect for presenting gifts, creating goodie bags or kits. For example, consider a stress relief kit, recognition kit, coffee break kit, or relaxation kit.

Our eco-friendly bags are made from 100% recycled content. Each pack includes 10 gift bags (8″ x 10-1/2″ x 4-3/4″) and 10 sheets of coordinating tissue paper.

Gift Bags

Screen Cleaner Mascot

This adorable little bear is also a practical gift. His tummy is made from microfiber cloth which is specially designed for cleaning screens on monitors, notebooks, and phones.

He is 5-3/4″ from the tip of his nose to the end of his toes. And he is proudly wearing the Dream Team™ logo on his bright red cape.

He is so cute and practical that this little guy will quickly become your Dream Team’s mascot.

Screen Cleaner Mascot

Monitor Mirrors

Remind everyone on the service team that their smile can be heard with this practical Monitor Mirror. Each 3-1/2″ x 4″ mirror arrives with double-faced mounting tape to affix to virtually any surface. There’s also a built-in clip for holding notes and messages.

The text on this popular gift reads:

Dream Team
Your smile can be heard

Related Activity: Your reps may be skeptical about the value of smiling when speaking on the phone, so try using the Building Rapport activity. It’s in the Activities Section of the website.

Monitor Mirrors

Fidget Pens

This fun gift is a pen and a bendable stress reliever in one. Constructed of flexible plastic with a soft, rubbery texture it can be twisted and turned into almost any shape.

Each Fidget Pen is 9-1/2″ inches long, and writes in blue ink.

Fidget Pens

Pom Poms

Cheer your Dream Team™ on with custom Pom Poms in the Customer Service Week Colors.

Each 12″ Pom has a ring tab handle, just slip your finger through the tab and cheer. And to brighten any work space, hang Pom Poms from the ring tab handle.

Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.

We’ve got the spirit!
We’ve got the fight!
We’re gonna treat our customers right!

We’ve got the talent!
We bring the heat!
Customer Service can’t be beat!

Pom Poms

Gift Box

Create your own gifts packs for in-house and remote staff with our custom Gift Boxes. These colorful boxes are imprinted with the Customer Service Week logo and the words, “Do Not Open Until Customer Service Week.”

High quality printing and sturdy corrugated board ensure that these boxes will withstand the elements and arrive looking beautiful.

You will receive the Gift Boxes flat and ready for easy assembly. All you need is one piece of packing tape.

The interior of each box measures 9″ x 7″ x 2.25″ and will fit many of the items on the CSWeek.com shopping cart.

Gift Boxes

Big Book of Customer Service Training Games

Big Book of Customer Service Training Games has been used by thousands of managers, team leaders and supervisors to help their service teams hone their skills and build teamwork all while having fun.

These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy.

The activities will help your frontline staff:

• Create rapport with customers and coworkers
• Recognize and respond to the needs of every customer
• Go beyond the expected
• Keep a positive attitude at all times
• Speak and communicate clearly
• Deal with difficult customers, and much more.

Big Book of Customer Service Training Games
7-1/4″ x 9-1/4″, 209 pages.

Big Book of Team Motivating Games

The Big Book of Team Motivating Games provides quick group exercises to get your team talking, build excitement, and keep morale high.

These easy-to-use activities take just 15 to 30 minutes and include handouts and worksheets, which you may photocopy. You’ll find teambuilding activities for every situation including ice breakers, trust building exercises, and problem solving exercisers. There are 61 activities in all.

The goal of all these activities is to create connections and harmony in the workplace and ensure that teams can work both more productively and more effectively.

Big Book of Team Motivating Games
7-1/4″ x 9-1/4″, 224 pages.

Thank You Cards

Certificates of Appreciation

Show your appreciation to staff, other departments, and individuals with these fine-quality 8-1/2″ x 11″ certificates. You may personalize with the recipient’s or department’s name either by hand or with a standard laser printer. Each package includes 15 certificates.

The text reads:

In appreciation of your outstanding commitment
to quality service and customer satisfaction.

Certificates of Appreciation

Scratch Off Cards

Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:

1. Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
   • Give everyone who attends an event a Scratch Off Card.
   • Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
   • Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
2. Choose your prizes. Each pack of 25 Scratch Off Cards includes one Gold Prizewinner, two Silver Prizewinners, two Bronze Prizewinners, and 20 “Sorry” cards. You decide what prizes are right for your team.
3. Keep the fun going. Invite anyone with a non-winning Scratch Off Card to sign the back and return the card. Place all returned cards in a drawing for runner up prizes and small gifts.

Scratch Off Cards

Spirit Pennants

Show your team spirit with Spirit Pennants. Each 4-1/2″ x 10″ pennant is made from natural felt and comes with a 12″ stick. You’ll use your Spirit Pennants during team gatherings, pep rallies, games and contests, and to create memorable photos.

They also make great decorations, whether they are pinned to dividers and bulletin boards or placed in pencil cups on every desk.

Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.

We’ve got spirit, yes we do!
We’ve got spirit, how ’bout you?

Spirit Pennants

Big Book of Stress Relief Games

The Big Book of Stress Relief Games includes fifty activities that teach a range of stress-management techniques including imagery, muscle relaxation, thought-restructuring, and breathing.

These easy-to-use activities can be taught in 10 to 15 minutes and used throughout the day, either individually or in a group.

The book closes with a useful self-test, which you may copy and share with your team. The test measures an individual’s skill in four different types of stress management. With training and practice, everyone can improve their skill and become more effective at managing stress.

The Big Book of Stress Relief Games
7-1/4″ x 9-1/4″, 224 pages.

Time-Out Timer

Feeling a bit stressed? Just flip the timer and take a two-minute break while the tiny droplets spiral downward. The Time-Out Timer is a fun and engaging desktop stress reliever that helps you refocus your attention whenever you need a quick break.

The Time-Out Timer is 6-1/2″ tall. The text reads:

Dream Team
Focus, Breathe, Relax

Time-Out Timer

Bead-Filled Stress Balls

The unique combination of gel and beads makes this super-squishy, super-fun stress ball hard to put down. It’s great on its own or in a stress-relief kit.

For easy gift-giving, each 2-1/2″ ball is individually packed in a plastic “clam-shell” container.

Bead-Filled Stress Balls

Big Book of Virtual Team Building Games

This timely new training activity book will help remote and local team members interact as if they are in the same room.

Whether your team is videoconferencing with coworkers across the world or emailing colleagues sitting 10 feet away, the truth is that technology has permanently altered the way we communicate. And the lack of face-to-face interaction can impede trust, innovation, information sharing, and creativity among team members.

The Big Book of Virtual Team Building Games is packed with exercises and activities for developing productive virtual teams across all digital platforms, including email, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype.

The Big Book of Virtual Team Building Games will help you:

• Build a greater sense of community and enhance teamwork
• Increase levels of engagement
• Boost team members’ productivity
• Ensure that the only thing separating your people is distance.

The Big Book of Virtual Team Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance your team’s connections.

Big Book of Virtual Team Building Games
7-1/4″ x 9-1/4″, 236 pages.

Write-On Mouse Pads

Keep track of your busy week with our custom paper Mouse Pads. You’ll fill each section with the day’s essential tasks. Then, when the week is done, tear off the sheet and start the new week fresh.

Write-On Mouse Pads measure 7″ x 5-1/2″ and include 52 sheets — one for every week of the year.

The Write-On Mouse Pad is an attractive and functional addition to every work area.

Write-On Mouse Pads

Two-in-One Pens

Destined to become an office favorite, this contemporary pen does double duty as a stylus. It’s perfect for all of your touch-sensitive electronics such as smart phones and tablets. The pen is a rich brushed silver with a yellow comfort grip.

Pair our Two-in-One Pens with Note Pads, Write-On Mouse Pads, or Sticky Note Packs

Two-in-One Pens

Note Pads

Perfect for taking quick notes throughout the day or jotting a to-do list in the evening. Our slim note pad measures 3-1/4″ x 8-1/8″ and includes 50 sheets of paper with a sturdy cardboard backing.

Pair our Note Pads with Two-in-One Pens or Fidget Pens for a practical gift that’s sure to be used again and again.

Note Pads

This year, celebrating Customer Service Week presents some unique challenges. So we asked some of the many people who have celebrated with us over the years to share their plans. They are celebrating in the office, remotely, and with meet ups at special locations.

Here’s what they said:

“We are celebrating in the office. We provide essential service so we’ve been here throughout the pandemic and we are so looking forward to the week.”

“I have 10 reps on my team. Everyone worked in the office until March. On Monday, I’ll be driving to the home of each rep to hand-deliver a Celebration Box. And I’ll decorate my car with balloons and pennant strings.”

“We’re all local so we are planning to meet for dinner at a downtown restaurant that has an outdoor patio. I’m making goodie bags with lots of stress relief gifts for everyone to take home.”

“I’m ordering the Stress Relief Kit for my group. Everyone will also order their own lunch through Grubhub (my treat). The lunches will be delivered, then we’ll jump online for lunch and to open our gift boxes.”

More creative suggestions from the frontlines will be in the next issue.

If there are others on your team who will be involved in planning for the week, please invite them to sign up for the CSW Bulletin, or to follow us on Facebook and LinkedIn.

This year, celebrating Customer Service Week presents some unique challenges. So we asked some of the many people who have celebrated with us over the years to share their plans. They are celebrating in the office, remotely, and with meet ups at special locations.

Here’s what they said:

“We are celebrating in the office. We provide essential service so we’ve been here throughout the pandemic and we are so looking forward to the week.”

“I have 10 reps on my team. Everyone worked in the office until March. On Monday, I’ll be driving to the home of each rep to hand-deliver a Celebration Box. And I’ll decorate my car with balloons and pennant strings.”

“We’re all local so we are planning to meet for dinner at a downtown restaurant that has an outdoor patio. I’m making goodie bags with lots of stress relief gifts for everyone to take home.”

“I’m ordering the Stress Relief Kit for my group. Everyone will also order their own lunch through Grubhub (my treat). The lunches will be delivered, then we’ll jump online for lunch and to open our gift boxes.”

More creative suggestions from the frontlines will be in the next issue.

If there are others on your team who will be involved in planning for the week, please invite them to sign up for the CSW Bulletin, or to follow us on Facebook and LinkedIn.

Stress Putty

This putty is sure to be a hit. It’s a great stress reliever and a fun fidget for everyone on your team.

Pull it, twist it, mold it, stretch it. Then return the putty to its original shape and store in its own 2-1/2″ metal tin. Each tin is imprinted with the words:

Dream Team Stress Putty
Ease frazzled nerves and get back in the game
Pull, twist, mold, stretch

Stress Putty

Yoga at Your Desk

Customer Service Week is the perfect time to focus on stress relief.

This engaging yoga guide includes 23 exercises that your staff can do right at their desks in just one or two minutes each, often while on the phone.

These simple exercises will help your team:

• Feel more in control as they talk to customers
• Ease tension in their shoulders, neck, and lower back
• Ease the effects of repetitive motion tasks such as keyboarding, and
• Increase focus and attention.

Perfect for self-study or guided instruction, your training package includes 10 guides, plus downloadable leader’s guide, and certificates of participation.

To host a stress relief break, provide healthy snacks such as fresh fruit and mineral water, and ask your staff to share some of their own stress reduction strategies. Send everyone back to work with a colorful Gift Bag including a personal copy of Yoga at Your Desk, a tin of Stress Putty and a Fidget Pen.

Yoga at Your Desk
(5-1/2″ x 8-1/2″, softcover, 11 pages, 10 copies per pack, plus downloadable Leader’s Guide and Certificates of Participation.)

This year, celebrating Customer Service Week presents some unique challenges. So we asked some of the many people who have celebrated with us over the years to share their plans. They are celebrating in the office, remotely, and with meet ups at special locations.

Here’s what they said:

“We are celebrating in the office. We provide essential service so we’ve been here throughout the pandemic and we are so looking forward to the week.”

“I have 10 reps on my team. Everyone worked in the office until March. On Monday, I’ll be driving to the home of each rep to hand-deliver a Celebration Box. And I’ll decorate my car with balloons and pennant strings.”

“We’re all local so we are planning to meet for dinner at a downtown restaurant that has an outdoor patio. I’m making goodie bags with lots of stress relief gifts for everyone to take home.”

“I’m ordering the Stress Relief Kit for my group. Everyone will also order their own lunch through Grubhub (my treat). The lunches will be delivered, then we’ll jump online for lunch and to open our gift boxes.”

More creative suggestions from the frontlines will be in the next issue.

If there are others on your team who will be involved in planning for the week, please invite them to sign up for the CSW Bulletin, or to follow us on Facebook and LinkedIn.

Travel Mug

Flip-Straw Bottle

It’s easy to stay hydrated at work, at the gym, or out running errands with the Flip-Straw Bottle. The built in straw allows you to drink without ever tipping the bottle. And the sleek shape fits comfortably in most cup holders.

Each bottle holds 28 fluid ounces and is 9-1/2″ tall.

Note: Hand wash recommended. BPA free, FDA compliant, Prop 65 compliant.

Flip-Straw Bottle

Coasters

Not only do our European pulpboard coasters effectively absorb spills, but they are light-weight, sturdy, and good looking!

Each custom-shaped coaster is 4″ square and features the Customer Service Week logo on the front and back.

Coasters

Megaphone

Root for your Dream Team with these clever megaphones. Made from sturdy cardboard, the Megaphones are delivered flat. Simply insert the tabs into the slits and you have an 8″ Megaphone. Use your Megaphones at team gatherings, games, pep rallies, and in photos or turn them into pop-corn containers. Just push in two additional tabs and your Megaphones will now hold popcorn or other light-weight goodies and gifts.

Related Activity: Challenge your group or individual teams to create their own cheers for the week. For inspiration, see the Activities Section of the website.

Hold up, wait a minute,
Let us put some spirit in it!

Customer Service break it down,
Knock this problem out of town!

Megaphone

This year, celebrating Customer Service Week presents some unique challenges. So we asked some of the many people who have celebrated with us over the years to share their plans. They are celebrating in the office, remotely, and with meet ups at special locations.

Here’s what they said:

“We are celebrating in the office. We provide essential service so we’ve been here throughout the pandemic and we are so looking forward to the week.”

“I have 10 reps on my team. Everyone worked in the office until March. On Monday, I’ll be driving to the home of each rep to hand-deliver a Celebration Box. And I’ll decorate my car with balloons and pennant strings.”

“We’re all local so we are planning to meet for dinner at a downtown restaurant that has an outdoor patio. I’m making goodie bags with lots of stress relief gifts for everyone to take home.”

“I’m ordering the Stress Relief Kit for my group. Everyone will also order their own lunch through Grubhub (my treat). The lunches will be delivered, then we’ll jump online for lunch and to open our gift boxes.”

More creative suggestions from the frontlines will be in the next issue.

If there are others on your team who will be involved in planning for the week, please invite them to sign up for the CSW Bulletin, or to follow us on Facebook and LinkedIn.

Logo Pins

Wear your team spirit during Customer Service Week with our custom Logo Pins.

Each 1″ pin is made using a modern cloisonné process. A raised outline of the design is created then filled with colored resins. Each color is filled separately and fired in an oven at 1700 degrees. The process and the use of colored resins give each pin a beautiful glossy finish.

For a special presentation, we suggest attaching the pins to our Presentation Cards, which are sold separately.

Logo Pins

This year, celebrating Customer Service Week presents some unique challenges. So we asked some of the many people who have celebrated with us over the years to share their plans. They are celebrating in the office, remotely, and with meet ups at special locations.

Here’s what they said:

“We are celebrating in the office. We provide essential service so we’ve been here throughout the pandemic and we are so looking forward to the week.”

“I have 10 reps on my team. Everyone worked in the office until March. On Monday, I’ll be driving to the home of each rep to hand-deliver a Celebration Box. And I’ll decorate my car with balloons and pennant strings.”

“We’re all local so we are planning to meet for dinner at a downtown restaurant that has an outdoor patio. I’m making goodie bags with lots of stress relief gifts for everyone to take home.”

“I’m ordering the Stress Relief Kit for my group. Everyone will also order their own lunch through Grubhub (my treat). The lunches will be delivered, then we’ll jump online for lunch and to open our gift boxes.”

More creative suggestions from the frontlines will be in the next issue.

If there are others on your team who will be involved in planning for the week, please invite them to sign up for the CSW Bulletin, or to follow us on Facebook and LinkedIn.

Service Award

Recognize the valuable contributions of staff, other departments, and individuals with these distinctive Service Awards. Designed to stand on a desk or shelf, the award features the full color Customer Service Week logo embedded in crystal clear Lucite.

Each 6″ x 4″ x 3/4″ Service Award arrives in a solid black box for easy gift-giving and attractive presentation.

Service Award