What Did You Say? (Remote ready)

Materials:What Did You Say? sheets for each team member.A Customer Service Week Two-in-One Pen to use.Notes:Working with customers across town or across the globe, reps will encounter a range of accents and dialects. Listening carefully to ensure accurate understanding is essential. In this puzzle some fun homophones highlight the need for excellent listening skills.The last question on the…Full content with purchase

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