Customer Service Week Resources

Activities • Bulletins • Celebration Stories and Ideas • Printables • Puzzles • 

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Cat and Mouse


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Materials:One Cat and Mouse sheet for each team of two.Scissors.A prize or Scratch Off Card for each winner.Notes:A new two-player game that involves strategy, planning, and a little luck. It’s a fun activity to have available in the breakroom or cafeteria during Customer Service Week. And it also makes an engaging weeklong competition.To start, match everyone…Full content with purchase

 

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Packing Peanut Art


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Description When we ship Customer Service Week materials, we use a lot of packing peanuts. That's because we want to be sure that everything arrives in good condition. One of our long-time customers was looking for a fun and creative way to use the peanuts and shared this idea. Materials Packing peanuts Water Directions Divide…Full content with purchase

 

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Not My Triangle


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Materials:One Not My Triangle sheet for each team of two.Two pens or pencils each with a different color ink for each team of two.Notes:This two player game pits teammates against each other in an absorbing game of strategy. It's a fun activity to have available in the breakroom or cafeteria during Customer Service Week. And…Full content with purchase

 

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Soccer


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Materials:Soccer sheets for each team member.A Customer Service Week Two-in-One Pen to use.Notes:This two-player game pits teammates against each other in a contest of strategy and skill. It's a fun activity to have available in the breakroom or cafeteria during Customer Service Week. And it also makes an engaging weeklong competition.To start, match everyone with an opponent.…Full content with purchase

 

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Words and Numbers


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Materials:Words and Numbers sheets for each team member.A Customer Service Week Two-in-One Pen to use.Notes:This puzzle looks simple, but it's quite challenging. For each number from one to 12, players must come up with two common phrases. The phrases should incorporate the number or describe something that is associated with the number.For example, for the number seven,…Full content with purchase

 

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Eye Relaxers


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Description Each day your staff interacts with customers, coworkers, and supervisors. Each of these interactions is a potential source of stress. This easy to teach activity will give reps a useful stress reduction tool that they can use at any time. This activity was adapted from The Big Book of Stress Relief Games. Materials None…Full content with purchase

 

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Clear Communication


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Description This fun activity demonstrates the importance of clear communication and some of the pitfalls when instructions are ambiguous. This activity was adapted from The Customer Service Activity Book. Materials A jacket or sweater which buttons up the front Directions Ask the group to form a circle around you. You should be wearing the jacket.…Full content with purchase

 

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