Customer Service Week Resources

Activities • Bulletins • Celebration Stories and Ideas • Organizer's Guide • Printables • Puzzles • 

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Count Off

Description:This activity was adapted from the classic activity book, The Big Book of Virtual Teambuilding Games.In this activity, participants focus on communication skills and try to avoid talking over each other. The game can be played with local teams, remote teams, or hybrid teams via phone or collaboration platform.As the group struggles to stop talking…Full content with purchase

 

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Household Scavenger Hunt

Description:In this scavenger hunt, remote staff will compete to collect all of the items, snap a photo, and share with the entire team. This fun activity is so quick and easy you can host a new scavenger hunt each day of Customer Service Week.Materials:NoneDirections:This activity can be used over the course of one to five…Full content with purchase

 

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Find-a-Word

Materials:Find-a-Word sheets for each team member.A Customer Service Week Two-in-One Pen to use.Notes:In this year's Find-a-Word puzzle you must find the 10 essential traits of a Dream Team.These traits are also included in the Sign Pack, Customer Service Week Pledge, and the Dream Team activity. Ask reps to sign and return their completed puzzles. Reward everyone who completes…Continue reading

 

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Quarrelsome Coworkers

Materials:Quarrelsome Coworkers sheets for each team member.A Customer Service Week Two-in-One Pen to use.Notes:The impact of friction in the workplace can be devastating to the reps involved, to coworkers, and to customers. Left unresolved, tensions can lead to lost productivity, staff disengagement, and a culture of negativity.The Quarrelsome Coworkers puzzle shows the wrong way to handle this type…Full content with purchase

 

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