Uncategorized


frontpage additional

  By Uncategorized

display excerpt
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. CSWeek.com has everything you need to celebrate including decorations, gifts, rewards, ready to use activities, ideas and inspiration, and so much more. Who Celebrates Customer Service Week? [display_frontpage_people] Thousands…Full content with purchase

 

We Are A Dream Team

  By Uncategorized

display excerpt
Description:This team building activity reinforces important behaviors of a Dream Team and encourages reps to recognize coworkers for their individual contributions.Materials:Customer Service Week Dream Team handout, which lists the 10 attributes of a dream team. Directions:When your team is assembled, explain that they will bring the Customer Service Week theme to life by providing an…Full content with purchase

 

Spirit Cheers

  By Uncategorized

display excerpt
Description:Bring everyone together with a fun competition to create team-pride cheers. Materials:Spirit Pennants for all participantsDirections:Divide your group into teams of five or six people.When the teams are assembled, explain that they will be creating their own team-pride cheer. Provide the time frame for the project. Allow two or three days so that teams are able…Full content with purchase

 

Reps Recognize Each Other

  By Celebration Stories and Ideas, Uncategorized, Build Stronger Teams

display excerpt
To celebrate Customer Service Week, Systems Services of America created an event filled with movie trivia and an Academy Awards-style party where every rep was a star. Weeks before the celebration, service manager Dianna Bailey-Thompson asked each rep on her team to write something special about every other person in the department. All of the…Full content with purchase