Bulletins

Sign up today to receive Bulletins direct to your inbox.


A Special Thank You Gift with Your Order

What’s better than a thank you gift?

How about dozens of thank you gifts, all created to make your Customer Service Week celebration a huge success.

That’s right, when you place your Customer Service Week order, you’ll receive full access to dozens and dozens of Ready to Use Materials at CSWeek.com.

Choose what you need, download and use. Your Ready to Use Materials include:

Print-and-use puzzles and games to challenge and entertain. There are word puzzles, math puzzles, and logic puzzles. They are suitable for on-site and remote teams.

Ready-to-use activities with step-by-step instructions and handouts. You’ll find teambuilding, skill-building, and recognition activities. There are even activities especially for remote teams.

Fun and useful downloads There are cupcake toppers, gift tags, candy bar wrappers, treat tags, and table tents for onsite celebrations. Plus save the date cards, agenda forms, invitations, and more for onsite and remote celebrations.

Learn more about all of the Ready to Use Materials then place your order.

Your Complete Event Solution

Organizing a Customer Service Week celebration is a big job. Fortunately, we’ve got everything you need to recognize and reward your service team.

At CSWeek.com you’ll find:

  1. Ideas & Inspiration. There are sample agendas for on-site and remote events, quick tips for a successful celebration, easy-to-use activities, and more.
  2. Decorations. Create a festive mood with balloons, posters, pennants, and more. Everything is coordinated for your event even the new Footprint Decals.
  3. Gifts & Rewards. Dozens of fun and practical gifts to recognize and reward your team and to keep the Mission: Possible message in site all year long.
  4. Ready to Use Materials. From Save the Date Cards to puzzles and games to virtual backgrounds, all of the Ready to Use Materials are available for download when you order your celebration materials.

So make CSWeek.com your complete event solution and order today!

Important Dates & Deadlines

Where did the time go?

There are just two months until Customer Service Week 2025. And with all of the summer activities and vacations, it will be here before you know it.

Please keep these important dates in mind:

September 5Volume Discount Deadline. Volume discounts are a great opportunity for large teams and large celebrations. When you have a budget of $500 or more, you’ll save 10 to 20 percent off your entire order. No code is needed. But order early, popular items go fast.
September 12Gift Bundle Deadline. Our Gift Bundles are packed with Mission: Possible gifts and delivered directly to reps wherever they are working. Order by September 12 to ensure on-time delivery.
September 19Standard Shipping Deadline. Order by September 19 for the best selection and to avoid rush shipping charges.
October 6 – 10Customer Service Week. Woo Hoo! It’s time to celebrate your team for making the Impossible Possible for customers.

For more important information on planning your celebration, go to CSWeek.com

The Best Bags for Customer Service Week

Tote bags, foldaway bags, lunch bags, gift bags. Bags make great gifts during Customer Service Week. They are practical, versatile, eco-friendly, and very much appreciated. So, which bag is right for your celebration?

Gift Bags. Perfect for presenting gifts, or creating themed goodie bags. Our eco-friendly bags are made from 100% recycled material. Each pack includes 10 gift bags and 10 sheets of coordinating tissue paper.

Foldaway Bags. These space-saving foldaway bags are always there when you need them. Just unfold and use, then tuck away in the self pouch to use again and again.

Lunch Bags. Pockets, zippers, adjustable straps, these fully-featured, insulated bags are big enough for a hearty lunch and plenty of healthy snacks. And they make a great gift for everyone attending a luncheon during Customer Service Week.

Tote Bags. This roomy, classically styled boat-and-tote bag shows off the Customer Service Week logo while traveling to and from work or maybe at the beach.

You can see all of the Customer Service Week bags plus decorations, rewards, and stress relievers at CSWeek.com.

The Best Breaks for Customer Service Week

Sharing a meal provides a comfortable setting for conversation, strengthens relationships, and builds team bonds.

During Customer Service Week there are lots of ways to incorporate meals and snacks into your celebration. Consider these ideas for any time of day:

  • Early morning. Start the day with donuts and coffee, or for the more health conscious, a granola and fruit bar with a selection of juices and herbal teas. Send everyone back to their desk with a Mission: Possible Travel Mug.
  • Mid-day. Host a pot luck, cook-off, or catered lunch. Popular cook-off themes are crock-pot specialties, savory soups, and, of course, chili. Print out Customer Service Week Table Tents to label each of the dishes. You don’t want to mix up the chili and the vegetarian chili. (Table Tents are a Ready-To-Use download.)
  • Afternoon. Consider mocktails and nibbles, milk and cookies, or tea and scones with strawberry preserves and whipped cream.

If reps can’t take a break together, visit them at their desks with a coffee and tea trolley, or load up your trolley with everything you need to make custom ice cream sundaes, or drop off Lunch Bags and 2-Section Lunch Containers packed with sandwiches and dessert. Your team will use them all year long.

You can see the Breaktime Gifts and all of the Customer Service Week decorations, rewards, and stress relievers now at CSWeek.com.

The Best Prizes for Customer Service Week

You can recognize and reward everyone during Customer Service Week with our Mission: Possible Scratch Off Cards.

Team members will enjoy scratching off the silver foil to reveal their prize, and event organizers will appreciate how versatile scratchers are. That’s because you decide when and where to distribute Scratch Off Cards and what the prizes will be.

Here are just five ways to incorporate Scratch Off Cards into your celebration.

  • Give everyone who attends an event a Scratch Off Card. (Great for increasing participation.)
  • Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
  • Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
  • Award Scratch Off Cards to the winners of all of your activities and competitions.
  • Send scratchers home in Customer Service Week Thank You Cards. Then gather for a Zoom call to see who the winners are.

Each pack includes 25 scratch off cards — There’s one Gold prizewinner, two Silver prizewinners, two Bronze prizewinners, and 20 sorry cards.

For prizes, choose a theme such as Breaktime Gifts. The Gold prizewinner receives a Tote Bag overflowing with Breaktime Gifts. The Silver and Bronze prizewinners each receive Lunch Bags or Flip-Straw Bottles.

You can see the Scratch Off Cards and all of the Customer Service Week decorations, gifts, and stress relievers now at CSWeek.com.

Oversized Activities for Customer Service Week

If your goals for Customer Service Week include breaking down barriers, improving communication, building trust, and just plain having fun, then we’ve got the perfect activities for you.

Our Giant Crossword Puzzle and Giant Word Search will get everyone on their feet, comparing notes, and searching for the answers. The Giant Crossword Puzzle includes general interest clues while the Word Search features words and phrases related to spys, secret agents, and other covert operatives.

With these oversized activities, there is always something fun to do during Customer Service Week. And, if you want to add a little good-natured competition, pit individuals or teams against each other. Give each individual or team a different color pencil to work with. At the end of the week, add up the answers in each color and award prizes.

And, of course, we have an appropriate prize, it’s the Giant Pencil. At a full 15″ long, it’s sure to bring lots of smiles. And it really works!

You can see the Oversized Activities and all of the Customer Service Week decorations, gifts, and stress relievers now at CSWeek.com.

Team Building Fun with Hidden Messages

For fun and easy activities during Customer Service Week, think pens. Not just any pens but our Invisible Ink Pens.

This incredible pen writes in undetectable ink. To reveal the hidden message simply flip the pen, press the button, and shine the ultraviolet light.

You’ll find dozens of ways to add a little mystery to your Customer Service Week celebration with the Invisible Ink Pen. Here are just a few favorites:

  • Write “Mission: Possible” in a dozen locations throughout the department. Make sure the messages are all “hidden in plain sight.” The first person to find all 12 is the winner.
  • Write motivational quotes on posters and notices hanging in the department. The first person discover each quote wins.
  • Write a motivational quote or note of encouragement in each person’s workspace. It’s hidden until they shine a light on the message.
  • Assign teams. Write team names or numbers on note cards. Ask people to draw a card, shine their light, and reveal their team.
  • If you’re using the Giant Word Search or the Giant Crossword Puzzle, provide a few answers in invisible ink.
  • Add a smile to interoffice mail with hidden messages.

You can see the Invisible Ink Pens and all of the Customer Service Week decorations, gifts, and stress relievers now at CSWeek.com.