Group Activities
Showing all 10 results
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Giant Word Search
This over-sized word search measures 40″ x 26″. Hidden in the grid are over 100 things you might see along The Extra Mile. It’s everything from the occasional pothole, to an inspiring scenic overlook, to a quirky roadside attraction. It’s what makes The Extra Mile so interesting.
You’ll hang the Giant Word Search in the service center or break room to get everyone working together to find the hidden words. Or, if you prefer a little good-natured competition, put together teams and give each team a different color pencil. At the end of the week, the team to find the most words is the winner.
Giant Word Search
$16.95/ea.
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Team Coloring Poster & Pencils
Bring everyone together to create a Customer Service Week poster for your department. Roads, cars, and greenery create a detailed pattern and overlaying it all is the text “We Go The Extra Mile.”
It’s a fun activity that lasts all week long.
The coloring poster measures a generous 40″ x 26″ and is delivered with a pack of 12 pre-sharpened Crayola pencils.
Team Coloring Poster & Pencils
$19.95/ea.
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Giant Crossword Puzzle
A great activity for everyone on the service team. This over-sized crossword puzzle measures 40″ x 26″. It includes over 600 general interest questions. Hang it in the service center or break room to get everyone working together to solve the clues. Or, if you prefer a little good-natured competition, put together teams and distribute a different color pencil to each team. At the end of the week, the team to solve the most clues is the winner.
Note: This puzzle was previously available in 2023, 2024, and 2025. If you’re looking for something new, try the Giant Word Search or the Team Coloring Poster shown above.
Giant Crossword Puzzle
$16.95/ea.
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Giant Pencil
Add to the fun of your Giant Crossword Puzzle and Giant Word Search with a Giant Pencil. At a full 15″ long, it’s sure to bring lots of smiles. And it really works!
Giant Pencil (Sold individually. Assorted colors.)
$7.95/ea.
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Getting to Know You Ball
Get to know coworkers and build team spirit, with the Getting to Know You Ball.
Toss it, catch it, look under your thumb, and answer the question or respond to the prompt. It’s a fun and engaging way to get people talking about themselves and making meaningful connections with coworkers.
The prompts on the Getting to Know You Ball are intended to be thoughtful, yet easy-to-answer. They’ll help spark conversation and allow players to learn more about one another. Prompts focus on topics such as:
- Experiences. Memorable moments in your life
- People. Family and friends who have impacted your life
- Favorite and least favorite things. Gifts, ages, sounds, chores
- Activities. Pastimes, hobbies, bucket list items, travel
- Hopes, fears, and wishes. The details that make each team member unique.
The Getting to Know You Ball is best for groups of five or more. Each ball includes facilitator notes which are available online in “My Account.”
Getting to Know You Ball
$32.95/ea.
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Team Building Ball
To boost camaraderie and build team spirit during Customer Service Week, try the Team Building Ball.
Toss it, catch it, look under your thumb and answer the question or respond to the prompt. It’s a fun and engaging way to get people talking about what makes the team work and how it can work even better.
For example, you’ll discuss:
- Benefits and drawbacks of working as a team
- Ways to make others feel heard, show respect, and draw in multiple perspectives
- Strategies to improve productivity and minimize duplication of efforts
- Approaches to identify goals, work to completion, and celebrate successes
- Management of disagreements, problems, and mistakes
- Methods to develop consensus, show support, and motivate each other.
The Team Building Ball is best for groups of five or more. Each Team Building Ball includes facilitator notes which are available online in “My Account.”
Team Building Ball
$32.95/ea.
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Scratch Off Cards
Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:
- Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
- Give everyone who attends an event a Scratch Off Card.
- Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
- Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
- Send scratchers home in Customer Service Week Thank You Cards. Then gather for a Zoom call to see who the winners are.
- Choose your prizes. Each pack of 25 Scratch Off Cards includes one Gold Prizewinner, two Silver Prizewinners, two Bronze Prizewinners, and 20 “Sorry” cards. You decide what prizes are right for your team.
- Keep the fun going. Ask anyone with a “Sorry” card to sign the back and return the card. Place all returned cards into a drawing for runner up prizes and small gifts.
Scratch Off Cards feature the Customer Service Week logo and the words “Thank you for going The Extra Mile.”
Scratch Off Cards (3-1/2″ x 2″)
$27.95/pkg. of 25
- Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
Are you wondering: "What activities should I plan for Customer Service Week?"
The answer is clear: Host activities that break down barriers, improve communication, and build trust among team members. That's a tall order, but CSWeek.com has the resources you need in a range of formats that make it fun and engaging.
Start by going big. We have three wall-sized activities for Customer Service Week. The beauty of these activities is that you'll hang them on Monday and team members will work on them throughout the week during breaks or at scheduled times. Wall-sized activities will get everyone on their feet, comparing notes, and working together. There's a Giant Crossword Puzzle, a Giant Word Search, and a Team Coloring Poster. Choose one (or maybe two or three) that best reflects your team's interests.
Next, try one of the ball-toss activities. These balls were created to stimulate conversations by posing thoughtful questions in a fun way. Simply toss the ball, catch it, look under your thumb, and answer the question or respond to the prompt.
And last but not least, there are dozens of downloadable activities at CSWeek.com. Each activity includes complete instructions, leader tips, and handouts, if needed. There are activities for on-site, remote, and hybrid teams, which focus on team building, recognition, and service skills. The activities are free to customers. Just click Activities in the Ready to Use section of CSWeek.com and get ready for "Cake Decorating," "Neck & Shoulder Rolls," "Penny Wars," and more.