Good to Go Activities
Showing all 13 results
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Invisible Ink Pens
The ultimate tool for special missions and a fun addition to every Customer Service Week celebration.
This incredible pen writes with invisible ink. To reveal the hidden message simply flip the pen, press the button, and shine the ultraviolet light.
You’ll find dozens of ways to add a little mystery to your Customer Service Week celebration with the Invisible Ink Pen. Here are just a few favorites:
- Write “Mission: Possible” in a dozen locations throughout the department. Make sure the messages are all “hidden in plain sight.” The first person to find all 12 is the winner.
- Write motivational quotes on posters and notices hanging in the department. The first person discover each quote wins.
- Write a motivational quote or note of encouragement in each person’s workspace. It’s hidden until they shine a light on the message.
- Assign teams. Write team names or numbers on note cards. Ask people to draw a card, shine their light, and reveal their team.
- If you’re using the Giant Word Search and the Giant Crossword Puzzle, provide a few answers in invisible ink.
- Add a smile to interoffice mail with hidden messages.
The text on the pen explains how it works. It reads:
“Mission: Possible. Invisible Ink Pen. Write and View.”
Note: Writing on light colored paper will produce the best results.
Invisible Ink Pens
$15.00/pkg. of 10
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Giant Word Search
This over-sized word search measures 40″ x 26″. It continues the Mission: Possible theme with over 100 words related to spys, secret agents, and other covert operatives.
You’ll hang the Giant Word Search in the service center or break room to get everyone working together to find the hidden words. Or, if you prefer a little good-natured competition, put together teams and distribute a different color pencil to each team. At the end of the week, the team to find the most words is the winner.
Whether you’re searching for Double Agents, False Flags, or Invisible Ink, they’re all hidden in this engaging group activity.
Giant Word Search
$16.95/ea.
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Giant Crossword Puzzle
A great activity for everyone on the service team. This over-sized crossword puzzle measures 40″ x 26″. It includes over 600 general interest questions. Hang it in the service center or break room to get everyone working together to solve the clues. Or, if you prefer a little good-natured competition, put together teams and distribute a different color pencil to each team. At the end of the week, the team to solve the most clues is the winner.
Note: This puzzle was previously available in 2023 and 2024. If you’re looking for something new, try the Giant Word Search shown above.
Giant Crossword Puzzle
$16.95/ea.
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Giant Pencil
Add to the fun of your Giant Crossword Puzzle and Giant Word Search with a Giant Pencil. At a full 15″ long, it’s sure to bring lots of smiles. And it really works!
Giant Pencil (Sold individually. Assorted colors.)
$7.95/ea.
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Scratch Off Cards
Add extra fun and excitement with our signature Scratch Off Cards. Perfect for every celebration because you choose the prizes and how to use them. Just follow these three steps:
- Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
- Give everyone who attends an event a Scratch Off Card.
- Give everyone who completes a Customer Service Week puzzle a Scratch Off Card.
- Hand out Scratch Off Cards when you “catch” someone giving exceptional service.
- Send scratchers home in Customer Service Week Thank You Cards. Then gather for a Zoom call to see who the winners are.
- Choose your prizes. Each pack of 25 Scratch Off Cards includes one Gold Prizewinner, two Silver Prizewinners, two Bronze Prizewinners, and 20 “Sorry” cards. You decide what prizes are right for your team.
- Keep the fun going. Ask anyone with a “Sorry” card to sign the back and return the card. Place all returned cards into a drawing for runner up prizes and small gifts.
The Scratch Off Cards continue the Mission: Possible theme with the words, “Your Mission: Scratch off to reveal your prize.”
Scratch Off Cards (3-1/2″ x 2″)
$25.95/pkg. of 25
- Distribute cards. You decide when and where to distribute Scratch Off Cards. The secret is, the more cards a person collects, the more chances to win. Consider the following:
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Team Building Ball
To boost camaraderie and build team spirit during Customer Service Week, try the Team Building Ball.
Toss it, catch it, look under your thumb and answer the question or respond to the prompt. It’s a fun and engaging way to get people talking about what makes the team work and how it can work even better.
For example, you’ll discuss:
- Benefits and drawbacks of working as a team
- Ways to make others feel heard, show respect, and draw in multiple perspectives
- Strategies to improve productivity and minimize duplication of efforts
- Approaches to identify goals, work to completion, and celebrate successes
- Management of disagreements, problems, and mistakes
- Methods to develop consensus, show support, and motivate each other.
The Team Building Ball is best for groups of five or more. Each Team Building Ball includes facilitator notes which are available online in “My Account.”
Team Building Ball
$32.95/ea.
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Getting to Know You Ball
Get to know coworkers and build team spirit, with the Getting to Know You Ball.
Toss it, catch it, look under your thumb, and answer the question or respond to the prompt. It’s a fun and engaging way to get people talking about themselves and making meaningful connections with coworkers.
The prompts on the Getting to Know You Ball are intended to be thoughtful, yet easy-to-answer. They’ll help spark conversation and allow players to learn more about one another. Prompts focus on topics such as:
- Experiences. Memorable moments in your life
- People. Family and friends who have impacted your life
- Favorite and least favorite things. Gifts, ages, sounds, chores
- Activities. Pastimes, hobbies, bucket list items, travel
- Hopes, fears, and wishes. The details that make each team member unique.
The Getting to Know You Ball is best for groups of five or more. Each ball includes facilitator notes which are available online in “My Account.”
Getting to Know You Ball
$32.95/ea.
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Team Building Games
Team building games are designed to help transform a group of loosely connected people into a dynamic and productive team. These games build connections, increase morale, and get everyone working together.
In Team Building Games, the authors present 73 creative activities that can be used in any workplace. The games can be used to:
- Break the ice
- Create team identity
- Demonstrate the value of teamwork
- Stimulate an appreciation of diversity
- Build mutual support and trust
- Improve team functioning
- Surface hidden problems
- Inject greater energy into team meetings.
In addition to the games, the book includes important information on the value of team building games, tips on selecting appropriate games, preparing game materials, introducing games, leading team discussions, and more.
Team Building Games (7-1/4″ x 9-1/4″, 238 pages)
$32.00/ea.
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Virtual Team Building Games
This timely activity book will help remote team members interact as if they are in the same room.
Whether your team is videoconferencing with coworkers across the world or emailing colleagues across the room, the truth is that technology has permanently altered the way we communicate. And the lack of face-to-face interaction can impede trust, innovation, information sharing, and creativity among team members.
Virtual Team Building Games is packed with exercises and activities for developing productive virtual teams across all digital platforms, including email, mobile devices, web-based conferencing, and social media sites such as Facebook, Twitter, and Skype.
Virtual Team Building Games will help you:
- Build a greater sense of community and enhance teamwork
- Increase engagement
- Boost productivity
- Ensure that the only thing separating your people is distance.
Virtual Team Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance your team’s connections.
Virtual Team Building Games (7-1/4″ x 9-1/4″, 236 pages)
$33.00/ea.
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Customer Service Training Games
Customer Service Training Games has been used by thousands of managers, team leaders, and supervisors to help their service teams hone their skills and build teamwork all while having fun.
These easy-to-use activities take 15 to 30 minutes each and include handouts and worksheets, which you may photocopy.
The activities will help your frontline staff:
- Create rapport with customers and coworkers
- Recognize and respond to the needs of every customer
- Go beyond the expected
- Keep a positive attitude at all times
- Speak and communicate clearly
- Deal with difficult customers, and much more.
Customer Service Training Games (7-1/4″ x 9-1/4″, 209 pages)
$32.00/ea.
Are you wondering: "What activities should I plan for Customer Service Week?"
The answer is clear: Host activities that break down barriers, improve communication, and build trust among team members. That's a tall order, but CSWeek.com has the resources you need in a range of formats including posters, balls, and books.
Start with the Giant Crossword Puzzle and Giant Word Search. These activities will get everyone on their feet, comparing notes, and searching for the answers. With the Crossword Puzzle and Word Search there is always something fun to do during Customer Service Week.
Next, try one of the two ball-toss activities. These balls were created to stimulate conversations with thoughtful questions and a relaxed format. Simply toss the ball, catch it, look under your thumb, and answer the question or respond to the prompt.
There are also hundreds of activities in the easy-to-use books Customer Service Training Games, Team Building Games, and Virtual Team Building Games. These activities were developed by professional trainers and require just 15 to 30 minutes each.