Description
Bingo is always popular and it’s perfect for customer contact centers because reps can play right at their desks.
Materials
Bingo Cards
Prizes for 1st, 2nd, and 3rd place winners
CSW Scratchers for all participant
Directions
In each of the boxes, type a word or phrase your reps are likely to hear during the course of the day, such as the names of your products or services. Each time a rep hears one of these words, he or she marks out that box. The first rep to mark out an entire row (vertically, horizontally or diagonally) shouts “Bingo” and wins the round.