Team Building


Getting to Know You


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Description This popular Customer Service Week activity provides an opportunity for team members to learn a little bit more about each other. When they do, stories are shared, bonds are formed, and cooperation and teamwork soar. Materials Getting To Know You QuestionnairePrizes for daily winners Directions A few days before Customer Service Week, ask each…Full content with purchase

 

Scavenger Hunt


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Description In this traditional scavenger hunt, each team receives a list of items that they must collect. The team to collect all of the items in the least amount of time wins the challenge. Rather than simply preparing a list of items to gather, focus on objectives for your group such as, learning more about…Full content with purchase

 

Penny Wars


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Description This activity is based on the Penny Wars activity at Health Business Systems. The goal was to build teamwork while competing to raise the most money for a local charity. See the penny wars event in action. The activity lasts for five days so you can start on the Monday of Customer Service Week and…Full content with purchase

 

Match Up


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Description There are so many variations and so many ways to get to know team members with this simple matching game. If you have remote staff, it can be an effective way to include them in the celebration as well. The objective is for participants to match photographs to their coworkers. Popular match themes are…Full content with purchase

 

Chair Decorating


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Description Chair decorating contests have always been part of Customer Service Week celebrations. The activity allows enough flexibility to fit into any event and participants enjoy the camaraderie and creativity. In addition to decorating chairs many organizations decorate the entire work area as well. Click to see how Health Plan of the Upper Ohio Valley decorated with…Full content with purchase

 

CanStruction


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Description This activity is based on the CanStruction activity at Kansas City Life. The goals of the activity were to encourage teamwork, have fun, and collect much needed food for a local food pantry. Click to see how Kansas City Life combined teambuilding and community service. Materials Each team is responsible for providing the canned goods for…Full content with purchase

 

Cake Decorating, Nail it or Fail it!


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Description If your group loves the Netflix series Nailed It!, they will love this variation on the classic Customer Service Week Cake Decorating activity. As in the TV show, individuals or teams will work to recreate an elaborately decorated cake or cupcakes. Materials Each team will need a selection of items based on the specific design.Prizes…Full content with purchase

 

Cake Decorating


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Description This is a fun and creative activity that everyone enjoys. Teams are challenged to create a cake that is both delicious and represents the assigned theme. For example: “What service means to me,” “Our service mission,” “Celebrate Service™,” or simply “Teamwork.” Materials Each team will need the following items:Plain sheet cakeFrosting, assorted colorsIcing tubes,…Full content with purchase