Team Building

Mad Tips

Description:Everyone knows and loves Mad Libs. Now you can play our customer service focused Mad Tips. They're just as much fun but with a service twist. Use Mad Tips to start a training session, during an informal get together or anytime your group is ready for a good-humored laugh.Materials: Mad Tip Sheet - New Team…Full content with purchase


Scavenger Hunt

Description: In this traditional scavenger hunt, each team receives a list of items that they must collect. The team to collect all of the items in the least amount of time wins the challenge.Rather than simply preparing a list of items to gather, focus on objectives for your group such as, learning more about teammates,…Full content with purchase


Penny Wars

Description: This activity is based on the Penny Wars activity at Health Business Systems. The goal was to build teamwork while competing to raise the most money for a local charity. See the penny wars event in action.The activity lasts for five days so you can start on the Monday of Customer Service Week and you…Full content with purchase


Match Up

Description: There are so many variations and so many ways to get to know team members with this simple matching game. If you have remote staff, it can be an effective way to include them in the celebration as well.The objective is for participants to match photographs to their coworkers. Popular match themes are baby…Full content with purchase


Chair Decorating

Description: Chair decorating contests have always been part of Customer Service Week celebrations. The activity allows enough flexibility to fit into any event and participants enjoy the camaraderie and creativity. In addition to decorating chairs many organizations decorate the entire work area as well. Click to see how Health Plan of the Upper Ohio Valley decorated with…Full content with purchase



Description: This activity is based on the CanStruction activity at Kansas City Life. The goals of the activity were to encourage teamwork, have fun, and collect much needed food for a local food pantry. Click to see how Kansas City Life combined teambuilding and community service. Materials:Each team is responsible for providing the canned goods for this…Full content with purchase


Cake Decorating, Nail it or Fail it!

Description: If your group loves the Netflix series Nailed It!, they will love this variation on the classic Customer Service Week Cake Decorating activity.As in the TV show, individuals or teams will work to recreate an elaborately decorated cake or cupcakes. Materials:Each team will need a selection of items based on the specific design.Prizes for 1st,…Full content with purchase