Team Building

Marshmallow Tower

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Description In this activity, teams are asked to make an exact replica of a tower, which has been created by the activity leader. Unfortunately, no one team will receive all of the materials that they need. As teams struggle to create the tower they will realize that by sharing materials they can all achieve a…Full content with purchase


Word Bingo

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Description Bingo is always popular and it’s perfect for customer contact centers because reps can play right at their desks. Materials Bingo CardsPrizes for the winnersCSW Scratchers for all participants Directions In each of the boxes, type a word or phrase your reps are likely to hear during the course of the day, such as…Full content with purchase


Answer the Question

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Description This activity was adapted from the classic activity book, The Big Book of Team Motivating Games. The objectives are to demonstrate the benefits of humor and to increase comfort within the team. Materials A small gift for each participant Directions Divide your group into teams of 10 to 20 people. When the teams are…Full content with purchase