Customer Service Week activities make it fun and easy to celebrate. Each activity includes, complete instructions, leader tips, and handouts, if needed.
There are activities for on-site, remote, and hybrid teams.
New activities will be added in the months leading up to Customer Service Week. To receive announcements, sign up for free eMail Bulletins.
And don’t forget to include Customer Service Week Puzzles, Customer Service Week Printables and Customer Service Week eCards in your celebration plans.
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Team Building
Free for all
Premium
- Answer the Question
- Cake Decorating
- Cake Decorating, Nail it or Fail it!
- Chair Decorating
- Getting to Know You
- Mad Tips (Service Mad Libs)
- Marshmallow Tower
- Match Up
- Meme Contest
- Penny Wars
- Scavenger Hunt
- Word Bingo
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Recognition
Premium
- Build a Web of Compliments
- Closing Ceremony (with Certificate of Participation)
- Peer to Peer Recognition (with Caught in the Act Cards)
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Skill-building
Free for all
Premium
- Best and Worst Customer Service
- Building Rapport
- Clear Communication NEW!
- Comprehension Challenge
- Eye Relaxers NEW!
- Grab Bag (Service Skills Refresher) NEW!
- Listening Skills
- Two-Way Communication
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For Remote Staff
Free for all
Premium
- Best and Worst Customer Service
- Chair Decorating
- Count Off
- Getting to Know You
- Household Scavenger Hunt
- Match Up
- Meme Contest
- Split Personality
Note: The Customer Service Week logo, the contents of this website, and the contents of the Customer Service Week eMail Bulletins are protected by international copyright laws and may not be reproduced. However, all of the printables on this page may be printed and used as part of your celebration.