Tasty Treats with a Message

On the final day of Customer Service Week, everyone on the service team at Northwestern Mutual was invited to bring in a treat to share. But rather than simply put treats on a table, each person was asked to give his or her contribution an appropriate customer service-related name. So the table was filled with:

  • Courteous cupcakes
  • Loyal lemon bread
  • Added-value apple bread
  • Dedicated donuts
  • Kan-do Korean coleslaw, and
  • Customer satisfied strawberries.
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