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Ready-to-Use Downloads Are Here

The Customer Service Week website has been updated with all new Above & Beyond celebration downloads.

Downloads are available when you place your order. They are digital files (PDFs) that you may print or distribute electronically. The downloads include:

Candy Bar Wrappers. Print, fold, and tape to turn a regular candy bar into something special. The wrappers say, “Life is sweet when you go Above & Beyond.”

Cupcake Toppers. Turn ordinary cupcakes into Customer Service Week cupcakes with these toppers in three coordinating designs.

Treat Tags. Perfect for packaged goodies and treats. Each tag says, “It’s such a treat having you on our team!”

Agenda forms. Just type your agenda and print or distribute electronically.

Virtual Backgrounds. If you’re hosting online team activities, you’ll love using the colorful virtual backgrounds during Customer Service Week.

And, of course, we have Gift Tags, Invitations, Save the Date Cards, and Table Tents all with the Above and Beyond theme.

So go ahead, place your order, take advantage of the Early Bird Discounts, and get access to all of the downloads.

Sample Agenda — Something for Every Team

Over the years, we have collected dozens and dozens of celebration stories from organizations around the globe. Some celebrate for a single day, others every day of the week. No matter what you choose, be sure to include festive decorations, at-your-desk puzzles and games, and lots of meaningful recognition.

This sample agenda will get you started:

Two to three weeks in advance. Distribute Save the Date Cards to everyone who will be celebrating. (These are available in the Downloads section of CSWeek.com.)

Monday. Host a kick-off breakfast. If your celebration includes team-based games and activities, make assignments now. Tie colored ribbon around Travel Mugs to indicate which team each person is on. Hand them out randomly to mix things up.

Tuesday. Play a team-building game like Minute to Win It, Find Your Perfect Match, or Count Off to encourage people to get to know each other while completing fun challenges. You’ll find these and many more team-building games in the Activities section of CSWeek.com. Award small prizes to everyone who participates.

Wednesday. Tackle stress with a Stress Relief Break. Dress down in PJs, and enjoy healthy snacks, fun fidgets, and practical stress reduction exercises. You’ll find easy to teach exercises in the Activities section of CSWeek.com.

Thursday. Give back. Host an ice-cream social, dessert bar, or catered lunch. The cost of admission is one or more canned goods for a local food pantry. The team to contribute the most canned goods wins special recognition and time off to deliver the donations.

Friday. End the week on a high note with a catered lunch, pot luck, or chili cook-off. This is the time to reflect on the special celebration the team has shared, to thank all of the people who gave their time and energy to make the week a success, and to make your final prize awards.

You’ll find more agendas, celebration stories, and tips at CSWeek.com.

Ready to Use Activities are Here

The Customer Service Week website has been updated with 35 ready to use activities for your Customer Service Week celebration.

You’ll find teambuilding, skill-building, and recognition activities for on-site and remote celebrations. The instructions and handouts are available for download when you place your order.

Some activities take just 20 minutes to complete like the Comprehension Challenge, Count Off game, and stress-relief exercises. Others can span several days like the popular Treasure Hunt, Penny Wars, and Meme Contest.

For more activities that last all week, consider the Team Coloring Poster and the Giant Crossword Puzzle. There’s always something special to do when these oversized activities are on display in your service center.

Here’s Everything You Need to Celebrate

Organizing a Customer Service Week celebration is a big job. But we’ve got everything you need to recognize and reward your service team.

At CSWeek.com you’ll find:

1. Ideas and Inspiration. There are sample agendas for on-site and remote events, tips for a successful celebration, templates for activities, and more.

2. Decorations. Create a festive mood with balloons, posters, pennant strings, and more. Everything is coordinated for your event.

3. Gifts & Rewards. Dozens of fun and practical gifts to recognize and reward your team and to keep the Above & Beyond message in site throughout the year.

4. Ready to Use Materials. From Save the Date Cards, to puzzles and games, to Virtual Backgrounds, our Ready to Use Materials are all available for download when you celebrate with CSWeek.com.

5. Savings. When you order by July 12 you’ll save 10 – 20% on your order, no matter what you choose.

If others on your team will be involved in planning for Customer Service Week, please invite them to sign up for the Customer Service Week Bulletin.

Save These Dates — Share These Dates

In the coming weeks, the Bulletin will bring you lots of timely reminders, inspiring ideas, practical tips, and special offers. In the meantime here are some important dates for your planning calendar.

July 12Early Bird Deadline. Order before July 12 to receive 10 – 20% off your entire order. Choose what you want in the quantities you need and save.
September 13Gift Box Deadline. Our gift boxes are packed with Above & Beyond gifts and delivered directly to reps wherever they are working. Order by September 13 to ensure delivery in time for Customer Service Week.
September 20Standard Shipping Deadline. Order by September 20 to ensure that celebration materials are in stock and to avoid rush shipping charges.
October 7 – 11Customer Service Week. Celebrate your team for going Above & Beyond for customers.

If others on your team will be involved in planning for Customer Service Week, please share these dates and invite them to sign up for the Customer Service Week Bulletin.

All Systems Are Go

We are delighted to present the all new 2024 Customer Service Week theme, logo, website, celebration materials, and more!

This year’s theme is Above & Beyond. It’s an important message that will inspire your staff during Customer Service Week and throughout the year.

The theme is colorfully illustrated in a berry, goldenrod, azure, and midnight blue logo which appears on everything you need from decorations, to gifts and rewards, to our signature Rocket Stress Ball.

You can see it all right now at CSWeek.com. Then get ready for regular updates, inspiring ideas, practical tips, and special offers in the weeks ahead.

If others on your team will be involved in planning for Customer Service Week, please invite them to sign up for the Customer Service Week Bulletin.