Zoom Backgrounds (Coming soon)
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Visit us in July to see the new virtual backgrounds.Full content with purchase
Recognition
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Build a Web of Compliments
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Description In the busy service center it’s often easy to forget to make time for kindness. This activity encourages reps to recognize coworkers and create a literal web of compliments, which connects each individual to the team. Materials One ball of yarn for each team Directions This activity works best with teams of eight to…Full content with purchase
Peer to Peer Recognition (with Caught in the Act Cards)
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Description Customer Service Week is the perfect time to recognize frontline reps and others for the excellent service they provide. While typically a peer-to-peer activity, you can also ask managers, supervisors, or team leaders to complete Caught in the Act Cards. Materials Caught in the Act CardsPens Directions Distribute cards to reps and ask them…Full content with purchase
Closing Ceremony (with Certificate of Participation)
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Description A brief closing ceremony gives your team an opportunity to end the week on a high note and to reflect on the special celebration they have shared. The Certificate of Participation is presented by CSWeek.com to your organization. It recognizes your participation in Customer Service Week and your commitment to your customers and staff.…Full content with purchase
Opening Ceremony (with Customer Service Week pledge)
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Description Signing the Customer Service Week Pledge is a great way to start your week-long celebration. It provides an opportunity to discuss the importance of the week and for your team to recommit themselves to customer service. Make the event more meaningful by giving each person who signs the pledge a Customer Service Week Logo Pin…Full content with purchase