Peer to Peer Recognition (with Caught in the Act Cards)

Description:Customer Service Week is the perfect time to recognize frontline reps and others for the excellent service they provide.While typically a peer-to-peer activity, you can also ask managers, supervisors, or team leaders to complete Caught in the Act Cards. Materials:Caught in the Act CardsPensDirections:Distribute cards to reps and ask them to fill in the blanks…Full content with purchase

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