Throughout Customer Service Week, the team at the Health Plan of the Upper Ohio Valley enjoyed games, movies, popcorn, prizes, and more. But the one event that really brought out everyone’s creativity was a decorating contest with a holiday theme.
Teams of reps decorated their cubicles for Thanksgiving, Christmas, Easter, and other holidays. Some even dressed in costume to compliment the theme.
One terrific example is the Christmas elves. Partitions were wrapped like gifts and the team dressed as Santa’s elves. They even created a set of rules for service elves:
- Have good elf-esteem
- Have good elf-confidence
- Have good elf-respect
- Don’t be elf-ish
- Don’t be elf-centered