Include Every Shift

The Customer Service Week celebration at the Gansevoort Miami Beach Hotel featured three things we love in a celebration: Great food, recognition for all, and a spectacular wrap up.

The week started with a special welcome for the morning team at 7:30 a.m. Team members were ushered through a balloon runway, past cheering executives, to a breakfast buffet.

When the afternoon team arrived at 3:00 p.m. they were greeted with cheers and applause along the runway to a cookie and “mocktail” reception.

Then on Wednesday, the overnight crew was saluted with a full breakfast with white tablecloth service as cheers and bubbles filled the air.

The week wrapped up with a carnival including games ranging from pin the nose on the general manager to, bean toss, to office chair races. Cotton candy, balloon animals, and raffles rounded out the afternoon event.

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