Search Results for: SAFe-SGP Pass4sure Dumps - SAFe-SGP Sichere Praxis Dumps 👵 Öffnen Sie die Webseite 「 www.itzert.com 」 und suchen Sie nach kostenloser Download von ☀ SAFe-SGP ️☀️ 📉SAFe-SGP Probesfragen

Terms of Use

Welcome to the Alexander Communications Group Website. The following is important information regarding this Site, our copyright to its contents and the rules for your use.

Copyright

All materials contained in this Site are protected by international trademark and copyright laws and must only be used for personal, non-commercial purposes. This means that you may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material.

The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of material from this Site is STRICTLY PROHIBITED unless you have obtained the prior written consent of Alexander Communications Group.

Requests for permission to reproduce or distribute materials found on this Site can be made by contacting Alexander Communications Group, Inc. in writing as follows:

Mail:

Permissions
Alexander Communications Group, Inc.
36 Midvale Road — Suite 2E
Mountain Lakes, NJ 07046

Email: info@alexcommgrp.com

Limitations on Data and Hyperlinks

Alexander Communications Group will use reasonable efforts to include up-to-date and accurate information in this Site, but makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the information provided. Alexander Communications Group shall not be liable for any damages or injury resulting from your access to, or inability to access, this Site, or from your reliance on any information provided at this Site or at any site to which this Site may post a hyperlink or reference.

Registration Data

Alexander Communications Group does not make email addresses, phone numbers, or fax numbers available to third parties. For more information see our Privacy Policy.

Governing Law/Jurisdiction

These Terms are governed by the laws of the State of New Jersey without reference to the principles of conflicts of laws thereof. Any dispute arising from these Terms shall be resolved exclusively in the state and federal courts of the County of Morris.

Amazing Race

  By Celebration Stories and Ideas, Host Games and Competitions

Team building games of all types abound during Customer Service Week. One exciting example comes from the Information Services Department at the Cobb County Government in Marietta, GA. The highlight of the celebration was a version of the television show Amazing Race.

The show features 11 teams racing around the world to win one million dollars. The teams compete in 13 activities. And the last team to complete the activity and arrive at the “pit stop” is eliminated.

Rather than racing around the world, these teams traveled through the office. Each day, they were given a clue that described the location of the first “pit stop.” When all teams arrived at the “pit stop,” they competed to complete a task. The last team to complete the task was eliminated.

Each challenge took just 10 to 15 minutes and each person on the team was required to participate.

Following are examples of three of the “pit stop” clues and tasks:

  • Pit Stop #3 Clue. You will now make a visit to the place where the Great Oz resides. There you will find task #3.
  • Task #3. The task is to eat the collard green pie. The last team to finish the pie will be eliminated from the race. If your team completes this task successfully you will be given the next clue.
  • Pit Stop #5 Clue. Navigate your way to this office where very few Information Services staff visit, but they support the entire county’s needs for all geographic locations. There you will find task #4.
  • Task #5. The task is to complete the crossword puzzle provided within 10 minutes. If you do not complete the crossword puzzle within 10 minutes your team will be eliminated from the race. If your team completes this task successfully you will be given the next clue.
  • Pit Stop #7 Clue. Customer service is defined in this area. This area handles all your technical support needs. There you will complete the final task and the winning team will be announced!
  • Task #7. Today your team will answer some tough questions. Pick a captain and when the question is asked talk among your group and come up with the correct answer — hit the bell and you will be given a chance to answer. If you get the answer wrong — two points will go to the opposing team and they will get the opportunity to answer the question. The team to get 100 points first wins the Amazing Race.

Additional popular game show activities include Fear Factor, Jeopardy!, Cash Cab, and Survivor.

Pages:

Two-Way Communication

  By Celebration Stories and Ideas, Highlight Training

When NorthStar Capital Markets Services held its first Customer Service Week celebration, the week was packed with creative activities that focused on team building, training, and just plain fun.

Two of those activities combined fun with a purpose. The first focused attention on the importance of two-way communication, and the second on vocal tone and quality.

In the first activity, reps were divided into teams of two to complete a series of challenges, which required both trust and excellent communication skills.

In each team, one person was designated the leader and the other was blindfolded. The teams then completed a series of tasks using words only. Here’s what they did:

  1. The blindfolded person was instructed to draw specific shapes on a flip chart. To get it just right, the leader had to give very clear and precise instructions.
  2. The next challenge was based on the party game, Mad Gab. The leaders were instructed to read the following phrases to their partners and to vary their pace and inflection until their partner understood each one. The phrases were:
    • Heaven Iced Hey — Have a nice day
    • Awe Wean Heed Issue — All we need is you
    • Hike Wallet He — High quality
  3. For a more tactile task, the leader guided her blindfolded partner to place a stone in the correct position among other stones on a tray.
  4. And for the more athletic, the leader guided her partner in an attempt to toss a foam football into a bin.
  5. To wrap up the event, the blindfolded rep pushed her partner, in an office chair, through an obstacle course. At the finish line, they celebrated completing the tasks together.

The second featured activity focused reps attention on the importance of vocal tone and quality.

In this “experiment,” reps were asked to call their desks and leave themselves a simple message. Next, reps were asked to leave themselves the same message but this time to stand up, smile and face the person next to them when speaking.

When comparing the two messages reps noticed the difference, says operations trainer, Brenda Knutson, “The participants were shocked at how lethargic and uninteresting they sounded on voicemail. But once they stood up, added the smile and acted as if they were talking to the person next to them, everything changed.”

Pages:
Pages:

Olympic Style Celebration

  By Celebration Stories and Ideas, Host Games and Competitions

Throughout the week, customer care teams at Puget Sound Energy vied to become Olympic Champions. Hosting a wide range of activities in a variety of locations, kept each activity fresh and challenging.

The week began with the opening ceremonies on Monday with an Olympic Torch Relay through the Access Center, Billing, Vendor Collections and Payment Processing departments. At the Opening Ceremony, teams received their flags, T-shirts and goodie bags.

The games began in earnest on Tuesday with a day of trivia contests. Throughout the day staff received questions about Olympic and company traditions via email. Winners received small gifts throughout the day.

On Wednesday, the competition heated up as all 14 teams filled the parking area for activities such as bowling, tricycle races and scooter races. The final event of the day was the Outrageous Run with all of the teams participating in an outdoor obstacle course.

On Thursday evening, the service teams gathered at an indoor go-kart raceway to compete for prizes and enjoy dinner together.

The week came to an end with Closing Ceremonies which included a State of the Business report followed by recognition and awards.

Pages:
Pages:
Access to Ready to Use Materials
(Print or download – Perfect for Online Celebrations)

The Ready to Use Materials are FREE to all CSWeek.com customers. Or you may purchase access only. This includes:

  • Print-and-use puzzles and games to challenge and entertain. There are word puzzles, math puzzles, and logic puzzles. They are suitable for in-house and remote teams.
  • Ready-to-use activities with step-by-step instructions and handouts. You’ll find teambuilding, skill-building, and recognition activities. There are even activities especially for remote teams.
  • Fun and useful downloads. There are cupcake toppers, gift tags, candy bar wrappers, treat tags, and table tents for onsite celebrations. Plus save the date cards, agenda forms, invitations, and more for onsite and remote celebrations.
  • Virtual backgrounds featuring the Customer Service Week theme and logo were created especially for use during your online meetings and team activities.

Downloads, Puzzles, Activities, Backgrounds, and more.
(Free with your order of $49.95.)

Home Movies

  By Celebration Stories and Ideas, Focus on Fun

The customer support team at Network Communications Inc. starts planning for Customer Service Week in January.

After all, a companywide celebration for 600 takes an enormous amount of planning and coordination. And while the celebration is on a large scale, many of the elements can be incorporated into a celebration of any size.

The festivities start the Friday before Customer Service Week when members of the customer support staff visit all employees to deliver goodie bags. The bags contain an agenda for the week, puzzles, and games such as word finds and crosswords, and a few sweet treats.

During the week there are three catered meals for the entire staff of 600: a Monday morning kick-off breakfast, a Wednesday luncheon, and a Friday afternoon Closing Ceremony complete with an assortment of tempting desserts.

Throughout the week, the entire company is invited to try their skill at a wide range of puzzles and games and all participants are awarded raffle tickets. Then at the end of the week, tickets are drawn and prizes are awarded. Participation in all activities is high, because there are some very exciting prizes in the raffle.

Don’t have the budget for big-ticket gifts? Russell Schuster, Customer Service Week Chairperson, tells us that many of the prizes are actually vendor gifts. So if your company policy restricts employees from accepting gifts, why not collect them for your own Customer Service Week raffle?

Finally, the highlight of the celebration was a fully costumed training movie staring the NCI customer support managers.

Seven screenings throughout the week, including one evening screening for the night shift, ensured that everyone had a chance to see the movie and to enjoy some traditional movie-time treats.

Pages:
Pages:

Customer Service Week Sample Budget Request

Ready to celebrate, but don’t have the funds you need? The Customer Service Week budget request template will help you explain the value of a Customer Service Week celebration and get the funds you need to recognize and reward your team.

MEMO

TO:           Sarah

FROM:     Mary

RE:           Budget Request — Customer Service Week

I’d like to host a Customer Service Week celebration for the service staff in our St. Paul and Davenport locations.

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

The primary goal for our celebration is to foster a strong sense of teamwork among our on-site, remote, and hybrid staff. By celebrating our successes and increasing trust and communication, our team will be more productive and more resilient in times of stress and upheaval.

By way of background, Customer Service Week has been celebrated since 1987 and in 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event. It is celebrated annually during the first full week in October.

Each year, thousands of companies around the globe celebrate Customer Service Week. Last year, they represented all 50 states and over 60 countries. Several companies in our field celebrate. (Insert details from the Who Celebrates web page.)

The cost for our first celebration is $(Insert your total request here). And we will have (Insert number) people celebrating. The cost per person is just $(Insert amount). I can’t think of a more cost-effective way to recognize and reward our service team and to increase morale, motivation, and teamwork.

I plan to provide team-building activities each day, to recognize our top performers for their accomplishments, to thank everyone for their commitment to our customers, and to reinforce the important role that our frontline staff plays in the organization. I will use official Customer Service Week decorations, gifts, stress-relievers, puzzles, and activities from the Customer Service Week website CSWeek.com.

I hope you agree that this is a productive activity for our staff and that you will fund the full $(Restate amount) requested.

Puzzle and Candy Desk Drop

  By Celebration Stories and Ideas, Host Games and Competitions

Like many people celebrating Customer Service Week in October, Darlene Loiacono used puzzles from the CSWeek.com website.

She selected one puzzle for each day of the week, and presented them in a goodie bag filled with candy treats and a note which read:

  • Thank you for not SNICKERING when I handed out these puzzles.
  • KUDOS to you for completing them all.
  • You are such a SMARTIE pants for working them out.
  • Congratulations you are a winner and a STAR.

At the end of the week, all of the completed puzzles were submitted to Darlene for a grand prize drawing.

What a sweet way to start the week!

Pages:
Pages:

Customer Service Week Proclamation

In a thriving free enterprise system such as ours, which provides consumers with a wide range of goods and services from which to choose, the most successful businesses are those that display a strong commitment to customer satisfaction. Today foreign competition as well as consumer demands are requiring greater corporate efficiency and productivity. If the United States is to remain a leader in the changing global economy, highest quality customer service must be a personal goal of every employee in business and industry.

A business built on customer service understands and anticipates the customer’s needs. It designs goods and services to meet those needs and builds products that perform to customer expectations. It then packages them carefully, labels them correctly, sells them at a fair price, delivers them as scheduled, and follows up, as necessary, to satisfy the customer. This kind of commitment to service leads to customer loyalty and to genuine improvements at the bottom line.

A business will do a better job of providing high quality goods and services by listening to its employees and by empowering them with opportunities to make a difference. Customer service professionals work in the front lines where a firm meets its customers; where supply meets demand. With responsive policies and procedures and with simple courtesy, customer service professionals can go a long way toward ensuring customer satisfaction and eliciting the next round of orders and purchases.

The Congress, by Senate Joint Resolution 166, has designated the week of October 4 through October 10, 1992, as “National Customer Service Week” and requested the President to issue a proclamation in observance of this week.

NOW, THEREFORE, I, GEORGE BUSH, President of the United States of America, do hereby proclaim the week of October 4 through October 10, 1992, as National Customer Service Week. I invite all Americans to observe this week with appropriate programs and activities.

IN WITNESS WHEREOF, I have hereunto set my hand this eighth day of October, in the year of our Lord nineteen hundred and ninety-two, and of the Independence of the United States of America the two hundred and seventeenth.

George Bush

frontpage additional

  By Uncategorized
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. CSWeek.com has everything you need to celebrate including decorations, gifts, rewards, ready to use activities, ideas and inspiration, and so much more.

Who Celebrates Customer Service Week?

[display_frontpage_people]
Thousands of companies across the United States and around the world celebrate Customer Service Week. They represent leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, nonprofit, and educational organizations, as well as government agencies, and others.
+
U.S. States U.S. Territories Countries Worldwide Frontline Reps

How to Celebrate Customer Service Week

Celebrate your on-site, remote, and hybrid teams with our sample agendas, pre-planned activities, decorations, gifts, rewards, and more.LEARN MORE
Celebration materials
Decorations, gifts, rewards, and stress relievers all colorfully imprinted with the Customer Service Week logo.

Ideas and inspiration
Gather ideas, insights, and inspiration from some of the best Customer Service Week celebrations around the world.

Print and use puzzles
Word puzzles, math puzzles, and logic puzzles to challenge and entertain.

Ready to use activities
Team-building, skill-building, and recognition activities along with step-by-step instructions and materials.

Fun and useful downloads
Save the date cards, candy bar wrappers, virtual backgrounds, and more for remote and on-site celebrations.

Learn More Learn More Learn More Learn More Learn More
❝Your website is the best. It has all the information and ideas needed to celebrate Customer Service Week in style.
This is the first time I have used your site and I will be using it again next year.❞

Christa All
McLane Company

[bullet] [bullet] [bullet]

History of Customer Service Week

Customer Service Week is an international celebration of the importance of customer service and of the people
who serve and support customers on a daily basis.

Since 1991, the Customer Service Group has sponsored Customer Service Week and the CSWeek.com website.

A high point in the week’s long history came in 1992 when the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

[bullet] [bullet] [bullet]

Stay Connected!

Customer Service Week Bulletin is our weekly eNewsletter. It brings you the news, updates, and information you need to recognize and reward your team during Customer Service Week.SIGN UP NOW

[bullet] [bullet] [bullet]

When is Customer Service Week?

Customer Service Week is celebrated annually during the first full week in October.
Customer Service Week 2024 is October 7 – 11. Save the date!

[bullet] [bullet] [bullet]

❝What a great morale booster for any busy organization.❞

Anna Loll
IPEG/Conair

[bullet] [bullet] [bullet]

Tips for celebrating Customer Service Week

The benefits of a Customer Service Week celebration go beyond the enjoyment of the event and last all 52 weeks of the year. To make the most of your event, try one or all of the 18 Best Customer Service Week ideas and tips.LEARN MORE