The benefits of a Customer Service Week celebration go beyond the enjoyment of the event and last all 52 weeks of the year. To make the most of your event, try one or all of the 19 Best Customer Service Week ideas and tips below.
More Customer Service Week ideas and tips are in the Celebration Stories section of the website. You’ll be inspired by the dozens and dozens of creative events hosted around the globe.
You’ll also find weekly ideas and inspiration in the Customer Service Week Bulletin. Sign up now!
- Build excitement. Customer Service Week 2025 is October 6 – 10. One to two weeks before your celebration, email, post, or pass out Save the Date Cards.
- Decorate. Fill the service center with Posters, Banners, Pennants, and Balloons. Nothing says celebration like festive decorations.
- Start with a kick-off breakfast. Share your plans for the week, invite top management to speak, and sign the Customer Service Week Pledge.
- Give each person signing the pledge a Logo Pin as a reminder of their commitment to making the impossible possible for customers.
- Recognize and reward the service team for their hard work and dedication. Gifts with the Customer Service Week logo provide a year-round reminder of your appreciation.
- Motivate with a personal address from your CEO, president, or division head on the importance of service. Share the speech with on-site and remote staff via video conferencing.
- Share a festive meal or snacks. Consider a catered lunch, breakfast bar, ice cream sundae break, or cupcake and coffee get-together. Use our Cupcake Toppers to make ordinary cupcakes special.
- Make a special delivery. If your team can’t gather for a break, have team leaders, supervisors, and managers personally deliver a snack, token of appreciation, and words of thanks to each person on the service team.
- Recognize the individuals and groups that support your department. Include them in your festivities and present Certificates of Appreciation.
- Include remote staff by sending home our exclusive Gift Bundles. Each bundle includes themed gifts, stress relievers, and more. It’s all packed in a colorful gift box and delivered directly to reps no matter where they are working.
- Solve at-your-desk puzzles throughout the week. In the Puzzles section, you’ll find lots of fun word puzzles, math puzzles, and logic puzzles. The puzzles are suitable for on-site and remote teams. Award small prizes to everyone who tries a puzzle. At the end of the week host a grand prize drawing from among the participants.
- Host team-building, skill-building, and recognition activities. In the Activities section, you’ll find dozens of ready to use activities, which include step-by-step instructions and handouts. There are even activities especially for remote teams.
- Create your own activities based on popular TV shows such as Amazing Race, Jeopardy!, Cash Cab, Fear Factor, and Survivor.
- Go big. Everything is more fun when it’s BIG. Hang our Giant Word Search and Giant Crossword Puzzle in prominent locations so there’s never a dull moment. And, of course, the person to solve the most clues wins a Giant Pencil.
- Host theme days with coordinated activities, food, and costumes. Some of the most popular themes are Stress Relief Day, Company Colors Day, Pajama Day, 60s Day, and Sports Jersey Day. See the creative theme days at Estep Enterprises.
- Document the celebration. From simple photo backdrops to photo booths and selfie frames, everyone loves to snap a reminder of the celebration. Share your photos internally on your communication platform or via your organization’s social media channels. Here’s how.
- Incorporate a charitable element into your celebration. Try a penny war, chili cook-off, CanStruction event, clothing drive, or table tennis competition. Choosing a local charity, with a mission that resonates with your team, will make the week even more meaningful.
- Have fun. Reflect on successes, celebrate accomplishments, and re-energize so that your team can deliver the best possible service for the next 52 weeks.
- Finish with a closing ceremony. Share highlights of the week and thank all of the people who gave their time and energy to make Customer Service Week a success.
More Customer Service Week ideas and tips are in the Celebration Stories section of the website. You’ll be inspired by the dozens and dozens of creative events hosted around the globe.
You’ll also find weekly ideas and inspiration in the Customer Service Week Bulletin. Sign up now!