Activities • Bulletins • Celebration Stories and Ideas • Downloads • Gift • Puzzles •
Description Chair decorating contests have always been a part of Customer Service Week celebrations. The activity allows enough flexibility to fit into any event schedule and participants enjoy the camaraderie and creativity. In addition to decorating chairs many organizations decorate the entire work area as well. Click to see how Health Plan of the Upper Ohio…Full content with purchase
The service team at United Stationers Supply Co. has been celebrating Customer Service Week for several years. This year’s event featured the return of their popular prize wheel, known as the Wheel O‘ Fun, plus many creative new ideas. Each morning members of the leadership team greeted associates at the door. Theme days, puzzles and…Full content with purchase
A new Customer Service Week activity at Martin Group is bound to become an annual favorite. Involving reps, other departments and a creative expression of the company’s commitment to service, it’s just what Customer Service Week is all about. To share their service spirit with the entire company, the Customer Care Support Team created a…Full content with purchase
The Friday chili cook-off at Demag — A Terex Brand, was a company-wide team-building event. Each participant brought in a crock pot with their entry and set up a tasting area in their own department. Each tasting area was unique and encouraged people to travel through the office visiting other departments. In order to enjoy…Full content with purchase
Pioneer Investments took three classic Customer Service Week activities and added some contemporary twists. You’re sure to want to save these great ideas for your next celebration. Morph Contest. The popular matching contest in which participants must match a baby photo, smile, or pet with its owner was updated to the Morph Contest. Reps were photographed…Full content with purchase
Each year, the leadership team at United Stationers plans a full week of theme days, games, food, and fun for over 250 frontline associates. One on the most popular activities is participating in classic TV game shows including Let’s Make a Deal, The Price is Right, Jeopardy, and Deal or No Deal. The leadership team…Full content with purchase
Description This fun activity demonstrates the importance of clear communication and some of the pitfalls when instructions are ambiguous. This activity was adapted from The Customer Service Activity Book. Materials A jacket or sweater that buttons up the front Directions Ask the group to form a circle around you. You should be wearing the jacket.…Full content with purchase
During Customer Service Week 2014, the Health Plan of San Mateo collected and donated 21 bags of clothing to a local organization, which desperately needed to restock its clothes closet. It’s a wonderful activity that you can use any time of year to boost morale while doing good. For the event, reps were randomly assigned…Full content with purchase
Description One of the great enemies of good listening is the common tendency to assume that we know what the customer is going to say. When this happens, reps go on auto pilot and attempt to serve the customer without really understanding the issue. This simple exercise makes a very clear point about the need…Full content with purchase
When ODW Logistics celebrates Customer Service Week, they have to overcome a few obstacles. Two of the most significant being that there are 300+ people celebrating and that they work in seven different buildings at the Columbus, OH, campus. Nevertheless, they put together a number of activities that everyone could participate in and scheduled them…Full content with purchase